Business Analyst

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The Sales Strategy and Operations Team ensures strategic oversight and seamless operational management of sales, pre-sales and post-sales teams across Stripe’s Go-To-Market (GTM) organization. The team looks after analytics and insights, operations, strategy and planning.

The Sales Strategy and Operations team supports various teams across Stripe. The Business Analyst for Startups will work directly with the Startups sales team. The Startups sales team sells Stripe solutions to new and existing customers. The team also develops and manages relationships with leading venture capital (VC) firms and accelerators and their portfolio companies in pursuit of the following objectives:

• Identify the next wave(s) of innovation:  Focus on recognizing the categories of startups that will lead the next technological advancements. Access to VCs and high signal startups helps Stripe “see around the corner.”
• Influence market share:  Work towards influencing Stripe’s market share of high signal startups to ensure strategic alignment with Stripe’s goals.

What you’ll do

This role will support the Startups sales team. The Startups sales team collaborates with numerous cross-functional and external stakeholders globally, including operations, data science, product and customer success.  

This role will be focused on building business foundations and unlocking compelling insights for internal and external audiences in the startups space. You will analyze startups data, metrics and insights, contribute to the daily, monthly and quarterly cadence of the Startups team, and act as a subject matter expert around Stripe startup data, systems and processes through data analysis. You will build, refine and automate dashboards and reports that are intuitive and actionable, and design and operationalize tools/processes that are scalable and drive efficiency.

Responsibilities

• Build analysis and reports/dashboards using SQL, Google Sheets, Google Slides, Tableau, Salesforce and other internally developed systems for key reporting and planning needs for the Startups sales team
• Assist in the development of weekly, monthly and quarterly business reviews for external partners and internal stakeholders
• Work cross-functionally to investigate and conduct analysis on partner opportunities
• Triage, prioritize, and analyze data insights requests 
• Ensure quality of data and accuracy of downstream reporting through precise attention to detail
• As a result of insights, identify and improve the usability and accessibility of insights from existing processes, systems and tools, in collaboration with respective development teams

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 4+ years of work experience in investment banking, management consulting, business analytics, sales strategy/operations, business strategy/operations, data science and/or related domains
• Strong analytical skills, business intuition and a structured approach to solving complex business problems
• User-first mindset: Ability to work proactively and collaboratively with stakeholders, particularly in clearly communicating data insights and takeaways 
• Advanced SQL and Google Sheets modeling skills. Experience working with large data sets, especially in analyzing large imperfect data sets to creatively solve problems and creating scalable reports and dashboards or ad-hoc analysis

Preferred qualifications

• Experience in Salesforce
• Familiarity with B2B sales and processes
• Experience in Python and Tableau
• Interest in startup businesses, including a sense of empathy for the founder journey
• Aptitude in technology in order to develop strong command of the Stripe product suite