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Highmark Health

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Andrology Endocrinology Technician

Diagnostics & Laboratory ProfessionalsConfirmed live in the last 24 hours
Full-timePittsburgh, PA, USANo salary listedIn-person

About the Job

Requirements

  • A Bachelor's degree in Biology or the Biological Sciences from an accredited university is required.
  • Fluency in English is necessary to communicate clearly with staff and patients.
  • The role requires physical activities such as bending, lifting, and climbing.
  • Candidates must hold American Heart Association CPR certification.
  • Candidates must obtain Act 34 Criminal Background Clearance, Act 33 Child Abuse Clearance, and Act 73 FBI Fingerprinting Criminal Background Clearance certificates.
  • Candidates must have full knowledge and proficiency in basic and advanced andrology and endocrinology procedures, including laboratory quality control; patient scheduling, chart review, and chart preparation; patient communication; collection-room policies; patient and specimen identification and forms; Epic; data entry and progress reports; media and reagent preparation; test-tube and cryovial labeling; semen analysis; viscosity treatment; Kruger's Strict Criteria; retrograde semen analysis; sperm washes for IUI; trial washes; sperm survival assays; semen cryopreservation and post-thaw counts; donor sperm ordering, receipt, storage, thawing, and processing; worksheets and reports; recording and reporting results; cryopreserved semen and donor sperm inventory; spermac staining; epididymal and testicular sperm cryopreservation and processing for IVF/ICSI; surgical sperm collection; and serum analyzer operation.
  • Candidates must be able to read, understand, and follow written standard operating procedures and laboratory protocols.
  • Candidates must follow laboratory safety and regulatory requirements, including sharps, bloodborne pathogens, biological safety, and exposure-control plans.
  • Candidates must maintain patient confidentiality and accurate records, and comply with applicable CLIA, CDC, FDA, OSHA, ASRM, AAB/ABB, and Pennsylvania requirements.
  • Candidates must possess intermediate to advanced computer skills in spreadsheets, word processing, database development, email, internet access, computer networks, and intra-office communications.
  • The preferred qualification is two years of experience in andrology/endocrinology with proficiency in related procedures.

Responsibilities

  • Perform diagnostic and therapeutic andrology procedures, including semen analysis, sperm washes for IUI and IVF, trial washes, semen cryopreservation and thawing, donor specimen preparation, and serum analyzer testing.
  • Maintain professional and technical knowledge through workshops, publications, scientific articles, journal club participation, continuing education, and relevant national and international meetings; participate in special-interest committees as assigned.
  • Work cooperatively with the multidisciplinary team to support patient care and practice objectives; serve as a liaison between the laboratory and other departments to communicate information and quality-improvement needs.
  • Work scheduled weekends and holidays, including on-call duties, and perform assigned laboratory duties as needed.
  • Assist the financial and billing department with accurate and timely billing for testing services.
  • Read, understand, and follow the andrology/endocrinology laboratory manuals, standard operating procedures, and protocols.
  • Schedule patients when needed; review patient charts and prepare procedure documentation; communicate with patients in person, by telephone, and by email.
  • Prepare and portion media and reagents; label and prepare test tubes and cryovials; perform semen analysis, sperm preparation, cryopreservation, thawing, donor sperm processing, and other andrology/endocrinology procedures according to established protocols.
  • Enter patient data and progress reports into Epic, record and report test results, maintain worksheets and reports, and keep accurate patient, specimen, inventory, and procedure records.
  • Interpret and analyze laboratory test results and report them promptly to referring physicians; discuss testing and procedures with patients and schedule and instruct them for procedures.
  • Run the serum analyzer according to manufacturer specifications and perform daily quality control and monthly quality-control data analysis.
  • Review patient charts and procedure documentation, including cycle sheets, order plans, progress notes, infectious-disease testing, and consent forms, before procedures.
  • Communicate with nurses and physicians about patient care and laboratory operations, and with finance and billing about procedures, order-plan changes, specimen storage, receipt, discard, or transfer affecting billing.
  • Document and participate in investigations of laboratory incidents and root-cause analyses.
  • Maintain knowledge of gas-tank manifolds, gas lines, valve pressure settings, backup tanks, inventory, ordering, delivery schedules, and emergency procedures.
  • Verify specimen and recipient identities with documentation and a witness; apply consistent, permanent, and legible labels to patient materials and records.
  • Process and aliquot sperm-wash media using aseptic techniques; conduct media quality control using sperm-survival assays or manufacturer-provided embryo-culture testing against established criteria.
  • Perform daily quality control, document actions, and review quality-control and quality-assurance data monthly to support quality improvement.
  • Order approved laboratory supplies and equipment while maintaining appropriate inventory and controlling expenses.
  • Use and maintain laboratory equipment and alarm systems, arrange approved service and calibration as needed, and maintain related gas, generator, and HVAC systems, including inspecting and replacing HVAC filters.
  • Respond to after-hours laboratory emergencies and equipment problems, including responding promptly to monitoring-system alerts in accordance with written emergency procedures.
  • Keep laboratory equipment, supplies, and facilities clean and organized; maintain a quiet and professional work environment; follow workplace conduct and attire rules.
  • Use technology to improve the efficiency, effectiveness, and reliability of laboratory policies, procedures, and work.

Desired Qualifications

  • Two years of experience in andrology/endocrinology with proficiency in andrology/endocrinology procedures.

About the Company

Highmark Health

Health insurance plans and wellness resources

Highmark Health provides health insurance plans in Pennsylvania, Delaware, and West Virginia for individuals, families, businesses, and Medicare beneficiaries. Plans are funded by premiums and government reimbursements, and cover services like doctor visits, hospital stays, prescription drugs, and preventive care, plus member tools such as symptom checkers, cost and coverage details, and OTC rapid test reimbursements. It differentiates itself through active community involvement and sustainability efforts, alongside a large, diverse member base and Medicare compatibility that influence plan design. The goal is to improve community health by offering comprehensive coverage and supportive health resources while operating in a responsible and sustainable way.

Company size
5,001-10,000
Company stage
Grant
Total funding
$29.6M
Headquarters
Pittsburgh, PA
Founded
1996

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