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ProMach

Turnkey packaging lines and equipment

Inside Sales Specialist

Sales OperationsUpdated on Nov 12
Full-timeNew York, NY, USAHybrid

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • At least three years of experience in a similar role is required.
  • Experience with Microsoft Office Suite is required.

Responsibilities

  • Provide support to the internal team and deliver a premium customer experience.
  • Exceed customer expectations through accuracy and expediency.
  • Provide a consistent customer experience through thorough knowledge of processes and product lines.
  • Increase product and process knowledge through vendor-supplied and internal training.
  • Oversee the entire order process, including cancellations.
  • Proactively contact customers to understand their needs or concerns.
  • Seek to fill orders as quickly as possible by evaluating options to ensure customers receive items when needed.
  • Maintain clear documentation to ensure consistent customer attention.

Desired Qualifications

  • Experience with WebEx is preferred.
  • Experience with an ERP system is preferred.

About the Company

ProMach

Turnkey packaging lines and equipment

ProMach designs and supplies packaging and processing machinery and integrated systems for food, beverage, pharmaceutical, personal care, and household goods. It offers equipment for filling, bottling, capping, labeling, case packing, palletizing, shrink sleeve application, robotics, and end-of-line automation, sold as individual machines or turnkey packaging lines. It differentiates itself as a multi-brand, end-to-end provider with 46+ specialized brands plus systems integration, engineering services, and PMMI-certified training, allowing customized lines and optimized production. Its goal is to improve packaging line efficiency, throughput, and uptime for global customers, supported by strategic acquisitions and broad scale.

Company size
1,001-5,000
Company stage
Late Stage VC
Total funding
$25.8M
Headquarters
Covington, GA
Founded
1998

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