Personal Care & Styling·Confirmed live in the last 24 hours·
Full-timeSantorini, GreeceIn-person
About the Job
Requirements
A diploma or degree in Spa Management, Hospitality Management, Business Administration, or a related field is an asset.
A recognized qualification in Massage Therapy, Beauty Therapy, or Wellness is an advantage.
At least 3–5 years of experience in a supervisory or management role within a luxury spa or 5-star hotel environment.
Proven leadership and team management skills.
Business acumen and experience in budgeting, forecasting, revenue management, and retail sales.
Proficiency in spa management and booking systems; experience with Afrodite Spa Software is preferred.
Knowledge of health, safety, hygiene, and sanitation regulations.
Fluency in English; additional languages are an asset.
Responsibilities
Oversee daily spa operations to ensure smooth, efficient, and guest-focused service delivery.
Lead, supervise, motivate, and develop the spa team, including therapists and reception staff, to support high performance and continuous professional development.
Recruit, onboard, train, coach, and conduct regular performance evaluations for spa employees.
Ensure spa treatments, services, and guest interactions meet established protocols, LQA standards, and partner brand requirements.
Maintain high guest-service standards and promptly resolve guest feedback, concerns, and complaints professionally.
Develop and implement strategies to maximize spa revenue through scheduling, retail sales, treatment promotions, and upselling.
Monitor departmental budgets, labor costs, productivity, retail performance, and operational expenses to achieve financial targets.
Prepare operational reports, performance analyses, and monthly statistics for management.
Maintain cleanliness, presentation, and functionality of treatment rooms, reception areas, relaxation lounges, changing facilities, and wellness areas.
Manage spa inventory, retail products, linen, equipment, and operating supplies, ensuring accurate stock control and timely replenishment.
Coordinate maintenance requirements and ensure spa equipment is maintained and operational.
Ensure compliance with health, safety, sanitation, hygiene, and company policies and procedures.
Oversee spa reservations, scheduling, and workforce planning to maximize operational efficiency and guest satisfaction.
Maintain relationships with product suppliers and partner brands while ensuring compliance with treatment and product standards.
Collaborate with hotel departments to support seamless guest experiences and hotel-wide initiatives.
Ensure accurate administration of spa systems, reports, payroll inputs, and operational documentation.
Uphold hotel grooming standards and ensure team members maintain a professional appearance.
Perform spa reception or operational duties when required to support business needs.
Desired Qualifications
Experience with Afrodite Spa Software is preferred.
Additional languages are an asset.
Sandblu Resort is currently in search of: Spa Manager Crafting the Future of Luxury Hospitality in Santorini, we are the team behind one of Greece's most exciting and rapidly growing luxury hospitality group. Our expanding collection includes the award-winning Sandblu Resort, the first LXR Hotels & Resorts property by Hilton in Greece, Blu Syllogi, a carefully curated handpicked fashion collection, the iconic Blu Restaurant overlooking Santorini's breathtaking Caldera, Inspire Luxury Villas, and the upcoming luxury developments Heliotopos Luxury Caldera Suites & Restaurant, and a new beachfront destination.
At Sandblu, we are redefining ultra-luxury hospitality through excellence, innovation, and genuine Greek hospitality. As one of the few LXR Hotels & Resorts in Europe, we are proud to introduce a new benchmark of luxury to Greece while creating exceptional destinations where unforgettable guest experiences begin with outstanding people.
Oversee the daily operations of the spa, ensuring smooth, efficient, and guest-focused service delivery.
Lead, supervise, motivate, and develop the spa team, including therapists and reception staff, ensuring high performance and continuous professional development.
Recruit, onboard, train, coach, and conduct regular performance evaluations for spa employees.
Ensure all spa treatments, services, and guest interactions are delivered in accordance with established protocols, LQA standards, and partner brand requirements.
Maintain the highest standards of guest service, promptly resolving guest feedback, concerns, and complaints in a professional and timely manner.
Develop and implement strategies to maximize spa revenue through effective scheduling, retail sales, treatment promotions, and upselling initiatives.
Monitor departmental budgets, labor costs, productivity, retail performance, and operational expenses to achieve financial targets.
Prepare operational reports, performance analyses, and monthly statistics for management.
Ensure all treatment rooms, reception areas, relaxation lounges, changing facilities, and wellness areas are maintained to the highest standards of cleanliness, presentation, and functionality.
Manage spa inventory, retail products, linen, equipment, and operating supplies, ensuring accurate stock control and timely replenishment.
Coordinate maintenance requirements and ensure all spa equipment is properly maintained and operational.
Ensure compliance with all health, safety, sanitation, hygiene, and company policies and procedures.
Oversee spa reservations, scheduling, and workforce planning to maximize operational efficiency and guest satisfaction.
Maintain strong relationships with product suppliers and partner brands while ensuring compliance with treatment and product standards.
Collaborate closely with other hotel departments to ensure seamless guest experiences and support hotel-wide initiatives.
Ensure accurate administration of spa systems, reports, payroll inputs, and operational documentation.
Uphold the hotel's grooming standards and ensure all team members consistently present a professional appearance.
Perform spa reception or operational duties when required to support business needs.
Requirements
Diploma or Degree in Spa Management, Hospitality Management, Business Administration, or a related field would be considered an asset.
Recognized qualification in Massage Therapy, Beauty Therapy, or Wellness is considered an advantage.
Minimum 3 -5 years of experience in a supervisory or management role within a luxury spa or 5-star hotel environment.
Proven leadership and team management skills.
Strong business acumen with experience in budgeting, forecasting, revenue management, and retail sales.
Excellent communication, interpersonal, coaching, and organizational skills.
Strong guest service orientation with the ability to resolve concerns professionally.
Proficient in spa management and booking systems (experience with Afrodite Spa Software preferred).
Good knowledge of health, safety, hygiene, and sanitation regulations.
Fluent in English; additional languages are considered an asset.
Benefits
Tailored Compensation: Salary package customized to fairly reflect your profile and expertise.
Laptop & Mobile: Company-issued equipment to support your role.
Staff Residences while in Santorini : Comfort amenities, ensuring a seamless home-away-from-home experience in Santorini.
All-day Meal Plan while in Santorini: Balanced and freshly prepared meals (breakfast, lunch, dinner), served in welcoming staff dining setting.
Exclusive Staff Privileges: Access to special staff discounts across our network of partners and Friends & Family rates for your loved ones.
Pathway to Growth & Development: Ongoing professional development in line with global hospitality standards and a clear trajectory for career advancement within a fast-growing, award-winning resort.
Recognition & Rewards: Access to performance-based bonus schemes and recognition initiatives that celebrate talent, achievement, and contribution to the Sandblu vision, along with CSR and engagement activities that foster connection and purpose.
Our success is built on our people. Guided by our core values of kindness, integrity, teamwork, and authentic hospitality, we foster a supportive and inspiring work environment where every team member has the opportunity to learn, grow, and build a rewarding long-term career. We invest in our people by providing quality accommodation, three daily meals, inclusive work environment, continuous training and development, and exciting career opportunities across our expanding portfolio of luxury hospitality brands.
If you are passionate about delivering exceptional service and aspire to be part of an ambitious team shaping the next chapter of luxury hospitality in Santorini, we would love to hear from you.
RMKA PC and RSTQ PC are equal opportunity employers. We are committed to creating a diverse and inclusive workplace. All qualified applicants will be considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age.