ASML

Manufactures photolithography systems for semiconductors

Field Application Engineer

Solution EngineeringConfirmed live in the last 24 hours

Full-timeChengdu, Sichuan, ChinaNo salary listedIn-person

About the Job

Requirements

A master's degree or higher in Physics, Optics, Computer Science, Chemical Engineering, Materials Science, Mathematics, or a related major.
Familiarity with optical proximity correction (OPC) and lithography.
Strong problem-analysis and problem-solving ability.
Communication, planning, organization, collaboration, and personnel or project leadership abilities.
Strong interpersonal skills and ability to adapt to different work environments.
Fluent spoken and written English.

Responsibilities

Provide on-site application support to customer technical teams and establish strong working relationships with customer points of contact.
Hold regular meetings with customers and relay their key needs to the company.
Provide on-site support at customer companies and maintain communication by phone and email; analyze issues and provide timely solutions.
Serve as the frontline communication bridge among product teams, research and development teams, and customers.
Debug product solutions for advanced nodes, monitor customer projects, and drive their progress.
Coordinate and drive the delivery of technical feedback to customers.
Work with customers and product engineers to define technical specifications and project plans, draft project plans, and hold regular review meetings.
Report technical requirements and issues to product and research and development engineers.
Use the JIRA documentation system to manage customer cases.
Conduct on-site training and coordinate customer training needs.
Track customer project progress weekly and report on it regularly.
Travel as required by the position.

Desired Qualifications

Background in mask design and manufacturing, physical layout design, lithography, or other wafer-processing processes.

职责
1. 为客户技术团队提供现场应用支持，与客户直接接口人建立稳固的合作关系
2. 与客户定期召开会议并反馈客户的关键需求给公司。
3. 日常工作包括直接在客户公司提供现场支持，以及通过电话、邮件等方式与客户保持沟通，分析问题并及时为客户提供解决方案
4. 一线支持职责：产品组、研发组以及客户之间的沟通桥梁
5. 产品支持：专注于针对先进节点的产品方案的调试，监控并推动客户项目的进展
6. 客户反馈：协调和推动向客户提供的技术反馈
7. 项目职责：同客户、产品工程师一起制定技术指标和项目计划，起草项目规划、定期召开总结会议
8. 向产品及研发工程师报告技术需求和技术问题
9. 使用JIRA文档系统，管理客户案例
10. 开展现场培训以及协调客户的培训需求
11. 每周追踪并定期报告客户项目进度
12. 本职位要求一定程度的出差

要求
1. 物理、光学、计算机科学、化学工程、材料科学、数学等相关专业，硕士及以上学历
2. 熟悉OPC以及光刻技术
3. 有良好的问题分析和解决能力
4. 良好的沟通、计划组织、协作以及人员/项目领导能力
5. 较强的人际交往能力以及在不同环境的工作适应能力
6. 流利的英语表达能力
7. 有掩膜版设计制造，物理版图设计，光刻及其它晶圆处理工艺方面背景优先

Inclusion and diversity

ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company.

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About the Company

ASML

Manufactures photolithography systems for semiconductors

ASML makes photolithography systems for semiconductor manufacturing, focusing on deep ultraviolet (DUV) and extreme ultraviolet (EUV) lithography machines that print circuits on silicon wafers. EUV enables finer features than DUV by using shorter-wavelength light. The company earns revenue from selling the machines and from installation, maintenance, and upgrades, and it differentiates itself by its dominant position in high-end lithography and a global services network serving major chipmakers like TSMC, Samsung, and Intel.

Company size: 10,001+
Company stage: IPO
Headquarters: Veldhoven, Netherlands
Founded: 1984

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