Full-Time

Optician Career Changer

Fielmann

Fielmann

Optical retail and hearing care

No salary listed

Gelsenkirchen, Germany

In Person

Category
Retail (1)
Required Skills
Customer Service
Requirements
  • You have initial experience in customer consultation, ideally in retail sales or a similar service-oriented activity.
  • You have an empathetic, approachable manner and can create a trusting atmosphere for customers.
  • You are interested in fashion and current trends and can apply that sense in customer consultation.
  • You work independently, value collaboration in a close-knit team, and willingly take responsibility.
Responsibilities
  • Advise customers empathetically and guide them step by step toward the perfect pair of glasses.
  • Support customers in choosing suitable lenses and advise them on fashionable, modern frames.
  • Use modern technology to add precision to the consultation process.
  • Handle organizational activities and help create a smooth customer consultation process.

Fielmann is a European optical retail and hearing-care company. The company provides prescription eyewear, contact lenses, eye examinations, hearing products, and related advisory services through stores and digital channels. It serves consumers seeking vision correction, eyewear, hearing support, and accessible retail care. Its operating model centers on a branch network supported by optical labs, product sourcing, e-commerce, clinical services, and centralized business functions. Teams work across optometry, audiology, retail operations, product, logistics, technology, marketing, and customer service. Teams support coordinated daily delivery.

Company Size

N/A

Company Stage

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Total Funding

N/A

Headquarters

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Founded

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