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Walmart

Sells groceries and essentials in stores and online

Food & Consumables Coach

Retail Store ManagementPosted on Nov 9
Full-timeAsheville, NC, USA$65k - $100k /yrIn-person

About the Job

Requirements

  • Meet one of the following minimum qualification paths: two years of college; one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
  • Complete all job-required trainings and assessments, including Academy and Open Door trainings.
  • For facilities selling firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
  • For facilities selling only ammunition where state-specific requirements apply, obtain a current state-issued Certificate of Eligibility.

Responsibilities

  • Lead and develop teams through teaching, training, active listening, store tours, and feedback; communicate and collaborate with associates at all levels about store operations, technology, merchandising, business initiatives, and company direction; lead change efforts and provide clear expectations and guidance to implement business solutions and achieve business objectives.
  • Model exceptional customer service standards for store associates by following and demonstrating the One Best Way service model; manage and support customer service initiatives, including store-of-the-community and community outreach programs; resolve customer needs, complaints, and issues; develop action plans to correct deficiencies and lead process improvements to ensure a high-quality customer experience.
  • Drive financial performance and sales in the designated store area by reviewing and evaluating profit and loss statements; assist with budgeting, forecasting, and expense control; monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes; and develop action plans to mitigate shrink and achieve sales and profit goals.
  • Supervise and develop hourly associates by hiring, training, mentoring, assigning duties, setting clear expectations, recognizing associates, communicating expectations, promoting belonging, and recruiting and developing qualified associates to meet staffing needs and company growth potential.
  • Coordinate, complete, and oversee job-related activities and assignments; maintain relationships with key stakeholders; support plans and initiatives that meet customer and business needs; identify and communicate goals; build accountability and measure progress; identify and address improvement opportunities; demonstrate adaptability and promote continuous learning.
  • Supervise and develop associates by hiring, training, mentoring, assigning duties, providing recognition, and promoting a belonging mindset in the workplace.
  • Ensure compliance with company policies and procedures and support the company mission, values, ethics, and integrity by implementing action plans, using and supporting the Open Door Policy, and guiding associates in applying policies and procedures to business processes.
  • Build high-performing teams, embrace differences in people, cultures, ideas, and experiences, and create a workplace where associates feel seen, supported, and connected through belonging and have opportunities to thrive and perform.
  • Work collaboratively, build strong and trusting relationships, and communicate with impact, energy, and positivity to motivate and influence.
  • Attract and retain talent, empower and develop associates, and recognize their contributions and accomplishments.
  • Maintain and promote high standards of integrity, ethics, and compliance; model company values; hold oneself and others accountable; and support the company's goal of becoming a regenerative company through positive impact, belonging, waste elimination, and local giving.
  • Deliver results while putting customers first; adapt to how, where, and when customers shop; and apply the Every Day Low Price and Every Day Low Cost business models to plans.
  • Make decisions using data, insights, and analysis; balance short- and long-term priorities; and consider customers, associates, shareholders, suppliers, business partners, and communities when making plans.
  • Display curiosity and a desire to learn, take calculated risks, demonstrate courage and resilience, and encourage learning from mistakes.
  • Drive continuous improvement, adopt and encourage new technologies and skills, and support others through change.

Desired Qualifications

  • A Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
  • A Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University.
  • General work experience supervising five or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.

About the Company

Walmart

Sells groceries and essentials in stores and online

Walmart sells groceries, household essentials, clothing, and electronics through stores and online marketplaces for consumers around the world. Its everyday low price model combines large purchasing volumes with distribution networks that move goods to stores and customer homes. Shoppers can browse online, collect orders at a nearby store, or request delivery, while third-party merchants use its marketplace and fulfillment services to reach customers. The group earns revenue from merchandise sales, memberships, advertising, and services, and also operates pharmacies, optical centers, and digital payments businesses. Walmart opened its first discount store in 1962 and is headquartered in Bentonville, Arkansas.

Company size
10,001+
Company stage
IPO
Headquarters
Bentonville, AR
Founded
1962

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