Overview

When it comes to the connection between health and nutrition, the data tells an eye-opening story. Today, more than one in 10 Americans doesn’t have reliable access to nutritious food, and more than 100 million people in the United States suffer from diet-related disease. Further, 85 percent of U.S. healthcare costs come from treating chronic diseases, like diabetes and hypertension, that can be caused or made worse by diets that lack key nutrients. It’s one reason why America spends more than any other country on healthcare but has lower life expectancy than other wealthy countries. 

While these trends are sobering, we see them as a clear call to action. 

As the leading online grocery technology company in North America, we’ve not only become a staple in millions of households, we’re already naturally playing a major role in people’s health. We’ve seen firsthand via independent and partner research studies that online grocery delivery helps people get access to fresh food, adopt healthier eating habits, save time, manage their budgets, and eliminate transportation and mobility barriers to nutrition. As a company at the center of people’s relationship with what they eat, we have an opportunity – and a responsibility – to do more.

About the Job

We are hiring a healthcare commercial leader to help us achieve our mission and grow critical relationships with payers. This person is expected to be the senior advocate and expert for our healthcare payer relationships within Instacart, as well as a champion for empowering and enabling the Instacart Health team to operate effectively and drive growth. The right leader is entrepreneurial, a strong operator, and a big picture thinker that will help us build this business from the ground floor. In this role, you will:  

• Establish new relationships and grow existing relationships
• Deliver ambitious growth goals while growing long-term strategic relationships
• Create, maintain and evolve account plans and strategies to achieve joint growth objectives 
• Demonstrate deep understanding of your business with the ability to give high level or deep status updates at a moment’s notice (i.e. opportunity, risks, actions, help needed)
• Develop, review and deploy sales collateral, case studies, and custom ‘stories’ to translate benefits of Instacart’s platform to healthcare Partners
• Lead large scale contract negotiations 
• Review and approve all partner contracts and commitments 
• Build and maintain strong relationships with Instacart cross functional teams (e.g. analytics, product management, engineering, legal, finance, etc.)
• Maintain a strong understanding of the evolving Instacart value proposition for payers in a rapidly evolving healthcare sector

About You

• 6-10+ years’ experience with payers in healthcare technology business development, sales, and/or consulting
• A demonstrated ability to achieve ambitious targets and grow billion dollar businesses
• Experience building and maintaining C-suite executive relationships 
• Strong understanding of health technology industry and payers’ budgets, competition, regulatory environment, and timelines
• Strong written / verbal communication skills and executive presence 
• Healthcare strategy experience with ability to ‘think big’ 
• Some understanding of Instacart’s business model and position in the competitive set 
• Empathy for and understanding of product development and engineering in a fast moving / high growth tech environment
• Ability to form, lead and develop effective teams in a dynamic, fast paced environment 

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