Mechanical/Electrical Technician - Field Support

Job Description:

ITW Hartness:

ITW Hartness is a world class secondary packaging equipment manufacturer headquartered in the beautiful suburbs of Greenville, SC. Founded on the premise of cutting-edge innovation and a relentless commitment to our customers, ITW Hartness’ world class equipment is designed to our customers’ goals of continuous improvement throughout the production process.   ITW Hartness is proud to be a Division of Illinois Tool Works (ITW).

 ITW Description:

Since ITW’s founding more than 100 years ago, ITW has become one of the world’s leading diversified manufacturers of specialized industrial equipment, consumables and related service businesses. ITW businesses serve local customers and markets around the globe, with a significant presence in developed as well as emerging markets. The company has operations in 56 countries that employ more than 50,000 women and men who adhere to the highest ethical standards. ITW has 81 businesses divided into 7 Segments, which includes: Welding, Automotive OEM, Food Equipment Group, Construction Products, Polymers & Fluids, Test and Measurement & Electronics, and Specialty. 

Take this opportunity to join a successful and enthusiastic global team where you can make a significant impact immediately. You will enjoy a competitive salary and generous benefits that includes health, dental, life and LTD insurance, 401k (with match), and a 100% tuition reimbursement program for those who qualify.

Summary:

ITW Hartness is looking for a Mechanical/Electrical Technician – Field Support with strong ability to assemble, read blueprints, apply mechanical and electrical skills, and use basic hand tools in a production environment. You will need to work safely in a fast-paced team environment and meet the production schedule while producing quality work. The Field Support role is designed to build practical knowledge of Field Service activities and can be a pipeline for future Field Service opportunities. This role will work on site in our Greenville location as well as travel to customer sites for Field Support.

Primary Responsibilities:

• You must be able to understand equipment assembly functions

• Must be able to read and utilize calipers and a multimeter

• Understanding of basic electricity and cable sizes

• Must be able to read and understand blueprints, electrical symbols, and electrical schematics 

• Understand the inner working of pneumatic values 

• Ability to troubleshoot and find the root cause of issues as well as think logically about solutions 

• Aptitude with machine diagnostics, functionality, and equipment testing 

• Critical thinking skills to diagnose problems and repair issues in an effective manner 

• Multitasking capability with ability to identify and execute priority tasks 

• Ability to utilize an array of electrical tooling; such as strippers, crimpers, and terminal torque wrenches 

• Basic understanding of AC/DC circuits and Ohm’s Law

• Provide excellent customer service and support during field visits, and tie workflow to schedules to ensure maximum efficiency.

• Satisfy customer needs by making appropriate recommendations and using appropriate field automation systems, procedures, and protocols.

• Capable, willing, and interested in traveling up to 20%-25% with a valid Driver’s License, which includes commercial air travel.

Job Requirements:

• High School Diploma or equivalent, associate's degree in a related field preferred 

• 1-3 Years of Mechanical & Electrical Experience

• Display genuine interest in helping the customer and solving their problems

• Strong work ethic, drive to succeed, customer service orientation as well as strong organizational, communication, and interpersonal skills and ability to multi-task and meet deadlines in a fast-paced environment

• Expected to provide daily reports when supporting field activities and submit expense reports in accordance with ITW Hartness Travel Policy.

Physical Demands:

The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• Physical ability to regularly lift 35 lbs., bend, and twist, stand and/or walk for an entire 10 – 12-hour shift. Must be able to climb above floor level. Able to work overtime or travel with short notice.

All your information will be kept confidential according to EEO guidelines.

ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential. 

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship. 

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws

ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential. 

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship. 

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.