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Valmet

Process technology, automation, and services provider

Application Engineering Manager

Sales OperationsConfirmed live in the last 24 hours
Full-timeKuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaNo salary listedIn-person

About the Job

Requirements

  • Four to seven years of relevant professional experience in sales support, quotation management, order management, or a related field.
  • Experience managing complex quotation processes with significant business impact.
  • Experience leading, allocating, and monitoring the work of a small team.
  • Strong understanding of quotation, order management, and customer support processes.
  • Ability to work closely with cross-functional stakeholders, including sales, operations, finance, service teams, and product managers.
  • Experience supporting distributors and implementing standardized sales support processes.
  • Familiarity with CPQ tools and sales systems, including SFDC-related activities.
  • Ability to manage customer issues, complaints, and competing priorities effectively.
  • Ability to drive process improvements and maintain high standards of documentation and compliance.
  • Experience operating across national or regional environments.

Responsibilities

  • Lead and manage a centralized Quotation Hub supporting quotation activities across the Asia Pacific region.
  • Ensure accurate, competitive, and technically sound quotations that meet customer requirements and internal approval processes.
  • Manage the quotation process and act as a key point of contact to support sales activities and customer orders.
  • Collaborate with sales representatives, operations, finance, service teams, and product managers to ensure quotation and order accuracy.
  • Support customers, distributors, and sales teams by resolving quotation, order, and complaint-related issues.
  • Provide technical application and commercial support throughout the quotation-to-order process.
  • Define and implement standardized quotation and order-handling processes, including CPQ tool adoption and support.
  • Lead onboarding, training, and development programs for team members, distributors, and agents.
  • Drive process improvements and maintain structured, traceable documentation and filing practices.
  • Monitor quotation volume, hit rates, win/loss trends, SFDC activities, and team workload to support business objectives and customer satisfaction.

About the Company

Valmet

Process technology, automation, and services provider

Valmet provides technologies, automation, and services for the pulp, paper, and energy industries. It has three segments: Process Technologies for complete production lines and equipment, Automation Systems for DCS, QMS, and analyzers, and Services for maintenance and spare parts. Revenue comes from selling equipment, systems, and services, built on long-term customer relationships and lifecycle support. Its goal is to help customers optimize production, improve efficiency, and enable sustainable bioenergy through integrated technology and services worldwide.

Company size
10,001+
Company stage
IPO
Headquarters
Espoo, Finland
Founded
1938

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