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DigitalOcean

Runs cloud infrastructure for apps and AI

Senior Data Center Engineer

System AdministrationConfirmed live in the last 24 hours
Full-timeMemphis, TN, USA

About the Job

Requirements

  • A bachelor's degree or four years of equivalent work experience, and three years of experience troubleshooting IT systems.
  • Experience deploying and troubleshooting GPU hardware at scale for AI workloads.
  • Strong understanding of infrastructure hardware deployment and troubleshooting across networking, hardware, and Linux operating systems.
  • Strong understanding of Linux operating systems and proficiency with Bash scripting.
  • Working knowledge of data center power and cooling, and a strong understanding of cabling plans and best practices.
  • Ability to perform deep technical dives to resolve issues quickly and efficiently.
  • Experience mentoring or training junior engineers and technicians.
  • Willingness to participate in an on-call rotation.
  • Willingness to travel up to 10%, typically domestically to and from multiple locations during the workday, and occasionally domestically to other sites for overnight stays.
  • Ability to work 12-hour shifts, including non-standard hours such as evenings, nights, weekends, and holidays.
  • Ability to stand throughout the workday and lift objects up to 50 pounds.

Responsibilities

  • Own complex deployments from start to finish, including GPU and AI infrastructure, servers, network, and storage hardware.
  • Serve as an escalation point for troubleshooting complex and recurring hardware, network, GPU, and Linux operating system issues.
  • Lead reviews of data center events and incidents, use data to identify root causes, and drive fixes to timely resolution and closure.
  • Review new data center spaces, cages, and suites against power, cooling, and cabling standards.
  • Write, review, and approve operational documentation, runbooks, and procedures, and improve and standardize site procedures.
  • Track and report operational metrics and recommend improvements.
  • Provide input on hardware, materials, and staffing needs for upcoming projects.
  • Lead site-wide projects and mentor data center technicians and engineers.
  • Partner with peers and leaders across teams, sharing knowledge through documentation, demonstrations, and team learning sessions.
  • Ensure RMA, inventory, and asset management processes are consistently followed at the site.

Desired Qualifications

  • Ability to operate and navigate effectively through ambiguity.

About the Company

DigitalOcean

Runs cloud infrastructure for apps and AI

DigitalOcean provides cloud infrastructure for developers and businesses to build, host and scale applications and AI services. Teams rent virtual machines called Droplets, store data and run managed databases or Kubernetes clusters through a web console and APIs. Its AI services supply GPU computing, model inference and managed environments where software agents use tools and retain information between sessions. Customers pay for the resources they use, with subscriptions and managed services helping teams run applications without maintaining all the underlying infrastructure themselves. DigitalOcean was founded in 2012 and is headquartered in Broomfield, Colorado.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Broomfield, CO
Founded
2012

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