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The Salvation Army

Christian social services nonprofit

Shelter Worker/Resident Assistant - Women's Shelter

Residential & Direct SupportConfirmed live in the last 24 hours
Part-timeRochester, NY, USA$17

About the Job

Requirements

  • A high school diploma or GED is the minimum qualification for review.
  • Crisis intervention, interpersonal, and communication skills are needed.
  • The employee must be able to work in a continually changing and challenging environment.
  • The employee must have flexibility in their personal work schedule and be available for relief hours as needed.
  • Basic computer skills are required to complete intakes, timesheets, email, and daily logs.

Responsibilities

  • Provide support to shelter residents and help create a hospitable and safe shelter environment.
  • Monitor residents' activities, complete the daily shift checklist, and review and record the communication log each shift.
  • Conduct security wanding upon resident admission and perform random wand checks.
  • Make facility rounds every half hour and conduct periodic inspections to ensure rooms are clean, the facility is secure, and clients follow house rules.
  • Refer residents to alternative emergency shelter providers when Program beds are unavailable.
  • Maintain basic records, including electronic intakes in the database and accurate, timely timesheets in ADP.
  • Check individual work email daily.
  • Attend and participate in monthly staff and resident meetings.
  • Attend relevant in-service training or conferences as requested and complete all mandatory in-person and online training in a timely manner.
  • Clean linens and maintain the cleanliness of the facility, including its perimeter.

Desired Qualifications

  • An associate degree is preferred.

About the Company

The Salvation Army

Christian social services nonprofit

The Salvation Army is an international Christian nonprofit delivering social services through regional territories. The organization provides emergency assistance, shelters, rehabilitation, youth programs, disaster response, community services, worship, and thrift retail. It serves individuals and families in need, donors, volunteers, congregations, and communities across its service territories. Its operating model centers on locally delivered programs supported by territorial leadership, fundraising, retail operations, logistics, facilities, and administration. Teams work across social services, counseling, retail, logistics, fundraising, ministry, facilities, finance, and community programs. Teams support coordinated daily delivery.

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