Full-Time

Returns Lead

Fulfillment Center

Updated on 9/4/2026

Deadline 9/1/27
Duluth Trading Company

Duluth Trading Company

1,001-5,000 employees

Retailer of durable workwear and gear

Compensation Overview

$21.50 - $26.80/hr

Belleville, WI, USA

In Person

Category
Warehouse & Fulfillment (1)
Required Skills
Inventory Management
Word/Pages/Docs
Excel/Numbers/Sheets

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Requirements
  • The candidate must be capable of setting clear key performance indicators, delivering constructive feedback, and addressing performance directly.
  • The candidate must have intermediate keyboard and computer experience, including Microsoft Excel and Google Docs.
  • The candidate must be detail-oriented and maintain a high level of accuracy.
  • The candidate must be able to manage and prioritize multiple tasks and lead through ambiguity.
  • The candidate must be able to identify process shortfalls and submit workable changes.
  • The candidate must have excellent communication and active listening skills.
  • The candidate must have change management skills.
  • The candidate must be able to stand or walk for up to eight hours a day.
  • The candidate must frequently lift up to thirty pounds and occasionally lift up to seventy pounds.
  • The candidate must frequently reach, twist, and bend in multiple directions.
  • The candidate must be able to work in tight-quarter workstations and a moderate warehouse noise level.
  • The candidate must push or pull a picking cart and/or pallet weighing up to five hundred pounds.
  • The candidate must perform continuous arm, hand, and wrist movements, such as folding garments.
  • The candidate must work in temperatures ranging from 50 to 95 degrees.
  • The candidate must walk long distances and climb flights of stairs throughout the day.
  • The candidate must stand or remain in a stationary position for prolonged periods.
  • The candidate must move about to accomplish tasks or move from one work area to another.
  • The candidate must adjust or move objects weighing over twenty pounds in all directions.
Responsibilities
  • Lead the returns team in processing customer, retail, and vendor returns.
  • Accurately and efficiently flow inventory throughout the department during the analysis process.
  • Review and refine current procedures to decrease processing time, increase service levels, and improve variable operating costs within the department.
  • Prioritize the department’s daily work schedule and work with other warehouse departments to reallocate labor to meet customer demand and strategic company goals.
  • Maintain a thorough understanding of returns processing, analyzing, retail retag, and outlet operations.
  • Plan the effective use of department equipment and personnel to meet the operating budget and service levels.
  • Assist the Returns Supervisor in refining operating guidelines and monitoring workflow.
  • Assist the Returns Supervisor in coaching and developing staff to create consistent motivation and performance among personnel.
  • Maintain a monthly report card program for touch bases with all employees.
  • Conduct annual reviews with all assigned employees.
  • Build cross-departmental communications with all functional areas of the company.
  • Manage the development of meaningful labor and production measurements.
  • Ensure that actions concerning direct reports comply with established company policies.
  • Maintain documentation on returned products and performance objectives.
  • Maintain a clean and safe work area.
  • Perform other duties as assigned.
Duluth Trading Company

Duluth Trading Company

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Duluth Trading Company sells durable workwear and accessories, including items like Fire Hose Pants and Buck Naked Underwear, designed for practical, hard-working customers. How it works: the clothes use tough materials and thoughtful design features (e.g., reinforced seams, durable fabrics, and comfort-focused cuts) so workers can perform tasks without worrying about gear failing. How it differs from competitors: it emphasizes rugged, functional clothing with recognizable product names and a straightforward, no-nonsense brand voice, balancing toughness with everyday comfort. The company’s goal is to equip customers to live on terms that are their own, supporting a hardworking lifestyle with dependable gear and employee-focused benefits as part of its culture.

Company Size

1,001-5,000

Company Stage

IPO

Headquarters

Belleville, Illinois

Founded

1989

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Simplify Jobs

Simplify's Take

What believers are saying

  • Q2 FY26 gross margin excluding refunds rose 490 basis points to 59.6%.
  • Inventory fell 15.5% to $125.2 million, freeing cash and reducing markdown risk.
  • Management raised FY26 adjusted EBITDA guidance to $38 million-$42 million on September 3, 2026.

What critics are saying

  • Q2 FY26 sales fell 7.8% to $121.4 million; DTC dropped 11.5%.
  • Q2 EBITDA depended on $16.3 million tariff refunds; ex-refund margin stayed only 8.8%.
  • If tariffs normalize before demand recovers, Duluth's earnings collapse and turnaround credibility breaks.

What makes Duluth Trading Company unique

  • Duluth Trading's Build to Last turnaround under Stephanie Pugliese targets 2028 profitable growth.
  • Duluth's solution-based workwear and Buck Naked underwear command loyal customers and 20,000-plus reviews.
  • More than 60 stores and content-rich ecommerce create omnichannel reach beyond catalog rivals.

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Benefits

Employee Discounts

401(k) Retirement Plan

Flexible Work Hours

Company News

Fibre2Fashion
Sep 4th, 2026
How did US' Duluth Trading offset lower sales to lift Q2 profits?

How did US' Duluth Trading offset lower sales to lift Q2 profits? 04 Sep '26 Insights. * Duluth Trading Company reported a sharp rise in Q2 FY26 profitability, with net income reaching $18.4 million despite a 7.8 per cent decline in sales to $121.4 million. * Tariff refunds, gross-margin expansion and inventory discipline supported results, while adjusted EBITDA more than doubled to $27 million. * The company also raised FY26 adjusted EBITDA guidance to $38-42 million. American workwear and outdoor apparel specialist Duluth Trading Company has reported a sharp improvement in profitability for the second quarter of fiscal 2026 (Q2 FY26), as gross margin expansion and disciplined inventory management offset lower sales. The company also strengthened its balance sheet, ending the quarter with robust liquidity and no outstanding debt on its asset-based lending facility. For the three months ended August 2, 2026, net income climbed to $18.4 million, compared to $1.3 million in the prior-year period. This improvement included the benefit of $16.3 million in tariff refunds. Net sales declined by 7.8 per cent year on year to $121.4 million, reflecting softer direct-to-consumer demand and lower retail store traffic. Adjusted earnings before interest, tax, depreciation and amortisation (EBITDA) more than doubled to $27.0 million from $12.0 million a year earlier, also reflecting the impact of tariff refunds. Diluted earnings per share (EPS) reached $0.50, up from $0.04 in the second quarter of 2025. Inventory was reduced by $22.9 million, or 15.5 per cent, year on year, while cash and cash equivalents stood at $26.8 million and net liquidity at approximately $96 million, according to the company's quarterly results. Related News What drove US' Tillys' Q1 FY26 sales & margin... Canadian lululemon's Q2 FY26 profit beats despite ... US' PVH Corp Q2 FY26 revenue hits $2.1 bn, profit ... Why did US' G-III Apparel's Q2 profits surge... US Kontoor Brands targets $1.1bn Helly Hansen... Will AI's 90% cost advantage beat virtual... "Our second quarter performance demonstrates strong execution of our operational priorities, inventory discipline, and successful promotional reset. By combining gross margin expansion with effective inventory management, we have delivered another quarter of improved profitability and free cash flow. Our core products continue to lead the way with customers responding favourably to our high-quality, solution-based workwear," said Stephanie Pugliese, president and CEO, Duluth Trading Company. Gross margin expands despite sales decline Gross margin expanded by 1,810 basis points to 72.8 per cent, primarily due to tariff refunds. Excluding these refunds, gross margin was 59.6 per cent, an increase of 490 basis points from the prior year, driven by higher average unit retail prices and improved product costs through direct-to-factory sourcing initiatives. Selling, general and administrative expenses rose slightly to $69.5 million, representing 57.3 per cent of net sales, up from 52.2 per cent a year earlier, as increased advertising and shipping costs were partially offset by lower overheads and fulfilment efficiencies. Direct-to-consumer net sales fell 11.5 per cent to $70.1 million, reflecting reduced promotional activity and lower web traffic, while retail store net sales decreased 2.4 per cent to $51.3 million, impacted by softer store traffic but supported by higher average order values and new store openings in the prior year. The company ended Q2 FY26 with $26.8 million in cash and cash equivalents, $85.7 million in net working capital, and no outstanding debt on its $70 million asset-based lending facility, resulting in net liquidity of approximately $96 million. Inventory levels were tightly managed, down 15.5 per cent year on year to $125.2 million. FY26 outlook raised on EBITDA guidance Duluth Trading Company affirmed its full-year fiscal 2026 net sales guidance of $540 million to $560 million, while raising its adjusted EBITDA outlook to a range of $38 million to $42 million, up from the previous range of $28 million to $32 million. Capital expenditures for the year are expected to be approximately $12 million, including software hosting implementation costs. The company said it remains focused on advancing its 'Build to Last' strategy, maximising channel productivity, and delivering an exceptional customer experience. Fibre2Fashion News Desk (CG)

Timothy Sykes
Sep 3rd, 2026
DLTH stock on watch as Duluth Trading pushes seasonal growth.

DLTH stock on watch as Duluth Trading pushes seasonal growth. JACK KELLOGG - UPDATED SEP. 3, 2026, 9:19 AM ET Duluth Holdings Inc. stocks have been trading up by 12.71 percent following upbeat consumer-demand outlook in recent reports. Key takeaways. * Duluth Trading is launching and promoting expanded hot-weather lines such as Armachillo, Dry on the Fly, and UPF apparel, positioned for record heat and more extreme summer conditions. * The company is marketing its underwear and first-layer collections into the fall back-to-school and back-to-work season, aiming to ride record seasonal apparel spending with comfort and performance messaging. * Duluth Holdings will release Q2 2026 results and host a conference call and webcast on 2026/09/03, giving traders a near-term catalyst to track. * Recent Form 4 filings show insider changes in Duluth Holdings ownership, but with no detail on size or direction, traders have limited signal from the moves. Live Update At 09:18:35 EDT: On Thursday, September 03, 2026 Duluth Holdings Inc. stock [NASDAQ: DLTH] is trending up by 12.71%! Discover the key drivers behind this movement as well as its expert analysis in the detailed breakdown below. Quick financial overview. DLTH is trading like a small-cap turnaround story that has not fully convinced the market yet. The daily chart shows DLTH sliding from around $4.13 on 2026/08/10 to $3.62 by 2026/09/02. That's a steady grind lower, not a panic flush, which tells traders supply is slowly winning over demand. Intraday, DLTH still shows bursts of action. In premarket, it swung between roughly $3.87 and $4.47 before settling near $4.08. That wide range signals DLTH can move fast when volume wakes up, which is exactly what active traders look for around catalysts. Fundamentals paint a mixed picture. Duluth Holdings generated about $565.2M in revenue over the trailing period, but margins are under pressure. The company posted a recent quarterly net loss of roughly $10.0M, with operating income in the red and free cash flow running negative. At the same time, DLTH trades around 0.25 times sales and just under book value at 0.87 times, suggesting the market is already discounting a lot of the pain. For traders, that sets the stage where any proof of a turnaround can trigger sharp re-ratings. Why traders are watching DLTH now. DLTH is lining up a classic "story meets catalyst" setup. On the story side, Duluth Trading is leaning hard into weather and seasonality. The brand's expanded hot-weather lines - Armachillo, Dry on the Fly, and UPF apparel - are being pushed as answers to record heat and more extreme summers. That matters because heat is not a one-day news blip. If hotter summers become the norm, demand for breathable, sun-protective workwear and travel gear gives Duluth Holdings a clear niche. At the same time, Duluth Trading is not ignoring its bread-and-butter categories. The company is aggressively promoting underwear and first-layer collections into the fall back-to-school and back-to-work cycle. That is smart. Basics and first layers are repeat-purchase items, and pairing comfort with performance fabrics and strong reviews is how DLTH fights for wallet share in a crowded apparel field. For traders, the key is timing. Duluth Holdings has flagged 2026/09/03 as the date for its Q2 2026 earnings release and conference call. That call is where the market will judge whether these hot-weather and core-basics pushes are just marketing noise or actually moving the revenue needle. If DLTH shows traction in warm-weather apparel and fall basics, the low price-to-sales and price-to-book multiples give room for a squeeze. Insider Form 4 filings add a side note. There have been changes in beneficial ownership at Duluth Holdings, but without detail on direction or size, the signal is weak. Routine filings alone are not a trading edge. Chart, volume, and the 2026/09/03 numbers matter more. Conclusion. DLTH sits at an interesting crossroads. The stock has drifted lower over the past few weeks, but Duluth Trading management is not standing still. The push into hot-weather gear tied to record heat, combined with a heavy marketing focus on underwear and first layers for the fall spending wave, gives Duluth Holdings multiple shots on goal from a merchandising standpoint. Traders should view the upcoming Q2 2026 earnings release and call on 2026/09/03 as the real test. If Duluth Trading can link its product campaigns to better traffic, revenue stabilization, or margin progress, DLTH's discounted valuation can quickly become a tailwind instead of a warning sign. If the numbers disappoint, the recent downtrend on the chart may simply extend. As always, this is about disciplined trading, not hope. DLTH is a small name that can move fast when volume hits, so risk management matters. As millionaire penny stock trader and teacher Tim Sykes, says, "You must adapt to the market; the market will not adapt to you.". Or as Tim Sykes loves to remind traders, "Cut losses quickly - that's rule number one, two, and three." Use DLTH as a training ground for planning your trades, respecting catalysts, and sticking to your stops. This analysis is for educational and research purposes only, not investment advice. This is stock news, not investment advice. Timothy Sykes News delivers real-time stock market news focused on key catalysts driving short-term price movements. Its content is tailored for active traders and investors seeking to capitalize on rapid price fluctuations, particularly in volatile sectors like penny stocks. Readers come to Millionaire Media, LLC. for detailed coverage on earnings reports, mergers, FDA approvals, new contracts, and unusual trading volumes that can trigger significant short-term price action. Some users utilize its news to explain sudden stock movements, while others rely on it for diligent research into potential investment opportunities. Dive deeper into the world of trading with Timothy Sykes, renowned for his expertise in penny stocks. Explore his top picks and discover the strategies that have propelled him to success with these articles: Once you've got some stocks on watch, elevate your trading game with StocksToTrade the ultimate platform for traders. With specialized tools for swing and day trading, StocksToTrade will guide you through the market's twists and turns. Dig into StocksToTrade's watchlists here: Buy this stock for a monster Monday move. Want to start next week off with a big win? Its new algorithm may have just uncovered a new dirt-cheap stock with a great chance of moving +100% or more this Monday. ...One ticker...One trade...One MONSTER move... All you have to do is make this one trade on Monday. While I can't promise future performance, previous picks from this new Monday Algo have racked up gains of +149%, +190%, and +536%... in as little as one day. And Millionaire Media, LLC. think this new pick could be just as big. But if Millionaire Media, LLC. is right, it may move FAST... How much has this post helped you? (0 votes, average: 0 out of 5)

Yahoo Finance
Jun 8th, 2026
Duluth Q1 2026: Gross margin expands 500 bps to 57.4% despite 4% revenue decline

Duluth Trading Company reported first quarter fiscal 2026 results, with net sales declining 4% year-over-year to $98.6 million, though CEO Stephanie Pugliese noted improved profitability metrics. The company reduced promotional days by over 50% and discount depth by 700 basis points, leading to gross margin expansion of over 500 basis points to 57.4%. Full-price sales grew nearly 14%, whilst average unit retail increased 17% year-over-year. The direct channel fell 6% excluding wholesale, but retail stores posted 3% growth driven by higher average order values and two new locations opened last autumn. The company's "folks who work their b**** o**" marketing campaign proved successful, generating positive year-over-year sales growth for men's Buck Naked underwear collection. Duluth plans to expand this messaging across additional product lines.

Associated Press
Jun 8th, 2026
Duluth Trading narrows Q1 loss to $10M with 540-basis-point gross margin expansion

Duluth Holdings Inc. reported first quarter 2026 results with net loss narrowing to $10.0 million from $15.3 million year-over-year. Adjusted EBITDA increased $6.4 million to $2.6 million, whilst gross margin expanded 540 basis points to 57.4%. Net sales declined 4.0% to $98.6 million, with direct-to-consumer sales down 8.7% due to reduced promotional activity, partially offset by a 3.3% increase in retail store sales. The company reduced inventory by 24.8% to $43.7 million and maintained strong liquidity of approximately $100 million. The Mount Horeb, Wisconsin-based workwear and casual apparel brand affirmed its fiscal 2026 sales guidance of $540 million to $560 million but raised adjusted EBITDA guidance to $28 million to $32 million from $26 million to $30 million previously.

The Valdosta Daily Times
May 21st, 2026
Duluth Holdings inc.to report First Quarter 2026 financial results, followed by live Investor & Analyst Event, on June 8, 2026.

Duluth Holdings inc.to report First Quarter 2026 financial results, followed by live Investor & Analyst Event, on June 8, 2026. GlobeNewswire | Duluth Trading Company Today at 2:45am PDT MOUNT HOREB, Wis., May 21, 2026 (GLOBE NEWSWIRE) - Duluth Holdings Inc. (dba, Duluth Trading Company) ("Duluth Trading") (NASDAQ: DLTH), a lifestyle brand of men's and women's casual wear, workwear, and accessories, today announced that it will report first quarter 2026 results and host an Investor and Analyst Event on Monday, June 8, 2026. The Company will report first quarter financial results before market open. A conference call and audio webcast with analysts and investors will be held at 9:30 am Eastern Time to discuss quarterly results and answer questions. Later that day, the Company will host an Investor & Analyst Event live from 11:00am to 1:00pm ET at the Nasdaq MarketSite in New York. This is an in-person event, which will also be available via webcast. The event will feature President and CEO Stephanie Pugliese, who returned to the role in May 2025, and CFO Heena Agrawal presenting the Company's strategic reset, long-term roadmap, and financial priorities to investors and analysts. "For the past year, our focus has been on rebuilding the foundation, sharpening execution, and positioning the Company for durable, profitable growth," said Stephanie Pugliese, President and CEO. "On June 8, we will provide a comprehensive overview of our long-term strategy and vision." First Quarter 2026 Earnings Call Details The 9:30am ET live conference call can be accessed at 1-844-875-6915 (domestic) or 1-412-317-6711 (international). The earnings conference call replay will be available through June 15, 2026 at 1-855-669-9658 (domestic) or 1-412-317-0088 (international) * Replay access code: 1028889 * Live and archived webcast: ir.duluthtrading.com * To expedite entry into the call and avoid waiting for a live operator, investors may pre-register and will be issued a personalized phone number and pin to dial into the live conference call. Investor & Analyst Event Details Participants may register to attend the event in person or via webcast. Pre-registration is required. Requests for one-on-one meetings with management at Nasdaq MarketSite following the event may be submitted to [email protected]. About Duluth Trading Duluth Trading is a lifestyle brand for the Modern, Self-Reliant American. Based in Mount Horeb, Wisconsin, we offer high-quality, solution-based workwear, casual wear, and accessories for men and women who lead a hands-on lifestyle and who value a job well-done. We provide our customers with an engaging and entertaining experience. Our marketing incorporates humor and storytelling that conveys the uniqueness of our products in a distinctive, fun way, and our products are sold exclusively through our content-rich website, catalogs, and "store like no other" retail locations. We are committed to outstanding customer service backed by our "No Bull Guarantee" - if it's not right, we'll fix it. Visit our website at http://www.duluthtrading.com/ Investor Contacts: Heena Agrawal Senior Vice President and Chief Financial Officer Chris Steffes Senior Director of FP&A This is a paid placement. For further inquiries, please contact GlobeNewswire directly.