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Brillio

Technology consulting for AI-driven digital transformation

Senior Software Development Lead

Enterprise ApplicationsConfirmed live in the last 24 hours
Full-timeBengaluru, Karnataka, IndiaNo salary listedHybrid

About the Job

Requirements

  • At least 4 to 6 years of hands-on experience in Salesforce Sales Cloud and related technologies, including customization and integration projects.
  • Experience with Salesforce Sales Cloud.
  • Experience with Salesforce Service Cloud.
  • Experience with Salesforce Experience Cloud.
  • Experience customizing the Salesforce Platform.
  • Proficiency in Apex programming.
  • Experience with Lightning Web Components (LWC).
  • Experience integrating Genesys.
  • Experience with the Agentforce platform.
  • Experience with Salesforce Data Cloud.
  • Experience developing custom agents.

Responsibilities

  • Lead the design, development, and customization of Salesforce Sales Cloud solutions, delivering optimized Opportunity Management, Sales Automation, and Forecast Management capabilities.
  • Configure and implement Territory Planning strategies within Salesforce Sales Cloud to maximize sales coverage and resource allocation, tracking improvements via performance metrics.
  • Develop and enhance Salesforce Platform components using Apex, Lightning Web Components (LWC), and Experience Cloud, ensuring scalable and maintainable solutions.
  • Integrate Salesforce with Genesys and other third-party systems to streamline agent workflows and improve customer service outcomes, measuring impact on response times and customer satisfaction.
  • Build and maintain custom agents and AI frameworks for advanced automation and data-driven decision making, monitoring adoption and effectiveness.
  • Collaborate with cross-functional teams to ensure seamless deployment and adoption of Sales & Service Cloud features, supporting user training and feedback collection.
  • Troubleshoot, optimize, and resolve technical issues related to Salesforce Sales Cloud, Data Cloud, and custom integrations, reducing downtime and improving system reliability.
  • Drive continuous improvement by leveraging OpenAI and other AI technologies to enhance sales processes and user experience, reporting on process enhancements.

Desired Qualifications

  • Expertise in AI frameworks and OpenAI integration.
  • Advanced skills in Territory Planning within Salesforce.
  • Salesforce Certified Application Architect.
  • Experience with large-scale Salesforce deployments.
  • A bachelor's degree in Computer Science, Information Technology, or a closely related discipline.
  • Salesforce Certified Platform Developer I or II.
  • Salesforce Certified Sales Cloud Consultant.
  • Salesforce Certified Application Architect.

About the Company

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Brillio

Technology consulting for AI-driven digital transformation

Brillio helps organizations move their systems and processes into the digital world by providing technology consulting and customized AI and cloud-based solutions. The company works with large clients, including many Fortune 500 firms, and has a strong emphasis on the healthcare sector. Its offerings include designing and building tailored software and workflows that improve efficiency, security, and scalability, and enabling real-time, AI-powered interactions through generative AI tools. Customers typically engage Brillio through long-term support contracts or project-based work, paying for both advisory services and the implementation of technology solutions. Brillio’s goal is to help clients become ‘generative enterprises’—organizations that leverage AI and cloud technologies to continuously transform operations and user experiences, stay competitive, and drive measurable business outcomes.

Company size
5,001-10,000
Company stage
Late Stage VC
Total funding
Not listed
Headquarters
Dallas, TX
Founded
2014

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