Information Systems Advisor 2 - Data & Operations Support
About the job
- Completion of two years of college with coursework in computer science, plus 4.5 years of experience with technical systems, programming, or IT project management, including at least one year of supervisory experience; equivalent combinations of education and experience are accepted.
- Extensive knowledge of systems design and implementation, program development, compilation and testing, computer operations, and data transcription, with an understanding of the broader business context.
- Oral and written communication skills for engaging with colleagues and internal users or customers.
- Ability to analyze, evaluate, and solve procedural, organizational, administrative, and technical problems using sound judgment.
- Ability to use appropriate methods, tools, applications, and processes in an organized manner.
- Awareness of and adherence to organizational security, privacy, and ethics standards.
- Knowledge of computer data-capture devices and methods for receiving and transmitting data from remote locations.
- Knowledge of computer system documentation principles and techniques.
- Ability to follow oral or written instructions and carry out established routine operations independently.
- Ability to organize facts and findings, analyze data logically, and present results clearly in oral, written, or graphic form.
- Willingness to travel and possession of a valid Illinois driver's license, as required for positions in the class.
- Ability to lift, carry, and push or pull 0 to 50 pounds.
- Applicants must be authorized to work in the United States; the Office will not complete certification or sponsorship requests.
- Provide technical direction for enterprise data operations, including ingestion pipelines, ETL/ELT workflows, scheduling, monitoring, and failure recovery practices.
- Design secure and scalable data-processing architectures aligned with enterprise standards.
- Lead root-cause analysis, optimization, and modernization of operational data tools and workflows, including Azure Data Factory and Synapse pipelines using PySpark for Medallion Architecture.
- Supervise data operations engineers, ETL specialists, and support personnel; assign work, review technical deliverables, conduct performance evaluations, and provide coaching and mentorship.
- Ensure cross-training, staff development, and adequate staffing coverage for mission-critical operations.
- Ensure operational processes comply with NIST-aligned security controls and statewide cybersecurity policies; implement secure data transport, access controls, encryption standards, and audit logging.
- Coordinate with cybersecurity and governance teams on data classification, retention, and secure handling of sensitive data; assist with audits, compliance reviews, and agency modernization activities using Microsoft Purview.
- Collaborate with Data Governance and Compliance, Data Analytics and Business Intelligence, Application Development, and Infrastructure teams to support integrated workflows.
- Serve as an escalation point for incidents affecting data availability, ingestion pipelines, or platform stability; communicate operational impacts, timelines, and resolutions to stakeholders and leadership using Azure monitoring and Log Analytics.
- Establish operational key performance indicators and quality thresholds for pipeline success, uptime, latency, and data freshness.
- Lead automation, performance tuning, documentation improvements, and operational standardization; evaluate tools, technologies, and platforms to improve reliability and efficiency.
- Support special projects, enterprise initiatives, and other assigned responsibilities within the Enterprise Data Practice, including DevOps and pipeline observability frameworks.
- Perform other duties as assigned.
About the company
The Illinois Secretary of State is a constitutional office that keeps official state records and the state seal, and it runs about 20 departments with roughly 4,000 employees. It maintains Capitol Complex buildings, oversees the state library network, preserves historic documents, and provides services like driver licensing, vehicle registration, and license plates. It differs from others by combining recordkeeping, branding (the state seal), licensing, libraries, archives, and public safety education in one statewide office. Its goal is to serve residents by keeping important records, issuing IDs and vehicle documents, supporting libraries and archives, and offering safety education and public services.
Company Size
1,001-5,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Stamford, Connecticut
Founded
N/A
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Simplify's Take
What believers are saying
- Des Plaines and Aledo openings show demand for faster, localized service delivery.
- IRIS gives every Illinois resident free research databases, strengthening public value and political support.
- Online appointments and expanded digital services reduce counter congestion and improve throughput.
What critics are saying
- May 2026 Auditor General findings included a material weakness and seven repeated deficiencies.
- FMCSA's February 2026 preliminary determination flagged 29 credentialing records lacking required verification evidence.
- Giannoulias's 2026 Chicago mayor bid distracts leadership and elevates reputational risk before reelection.
What makes Illinois Secretary of State unique
- Alexi Giannoulias pushed appointment-only, cross-trained DMVs like Des Plaines in April 2026.
- Illinois Secretary of State expanded resident access with IRIS and 50 EBSCO databases in June 2026.
- The office combines licensing, vehicle services, libraries, and records under one statewide brand.
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Benefits
Conference Attendance Budget
Company News
The Illinois Secretary of State’s Office unveiled a new ad campaign featuring Phillip Hanks, an organ recipient who received five lifesaving organs from a single donor.
April is National Donate Life Month and the Illinois Secretary of State is launching a new campaign asking Illinoisans to give the gift of life.
Lyons Township has partnered with the Illinois Secretary of State to provide a Mobile Driver Services Facility for our area on Wednesday, October 20, 2021.
Mokena Community Public Library District receives $30,000 grant from the Secretary of State.