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Sears

Multichannel retailer of appliances, tools, services

Field Sales Manager

Marketing Generalist & ManagementConfirmed live in the last 24 hours
Full-timeGaithersburg, MD, USANo salary listed

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • Three to four years of related experience is required.
  • A valid driver's license for the state of employment is required.
  • The role requires up to 75% travel in the surrounding area.
  • Applicants must be at least 18 years old.
  • Applicants must be able to drive to the assigned territory and sit in an automobile for extended periods.
  • Applicants must be able to walk, stand, and move around for extended periods.
  • Applicants must be able to organize and prioritize.
  • Applicants must be self-motivated to maintain high performance from a home-based office.
  • Applicants must be able to communicate and lead effectively.
  • Applicants must be flexible.
  • Applicants must have available and reliable transportation.
  • Applicants must be able to maintain a positive attitude and serve as a positive role model for subordinates, peers, and other members of management.
  • Applicants must be able to balance multiple priorities, handle shifting priorities, and address employee problems and issues.
  • Applicants must have problem-solving and interpersonal skills.
  • Applicants must be able to work under pressure.
  • Applicants must have computer knowledge and be able to access the internet from home.
  • Applicants must be able to manage and develop non-exempt associates and build relationships.
  • Applicants must be able to manage time and be results-driven.
  • Applicants must be able to performance-manage Store & Home Improvement Advisors.

Responsibilities

  • Meet or exceed budgeted staffing hours, lead flow, productivity, stores staffed, hot calls, confirmation, net revenue, and Confirmed Leads per Hour, in accordance with Standard Operating Procedures.
  • Establish and build relationships with retail store management and associates within the assigned market.
  • Assist in managing all aspects of the Field Marketing Program to meet or exceed short- and long-term goals.
  • Support hourly Store & Home Improvement Advisors to achieve optimal performance.
  • Attend sales meetings and ensure Home Solutions Advisors attend.
  • Monitor daily and weekly reports to drive performance improvement.
  • Communicate with the assigned Appointment Center Market Coordinator to identify opportunities for lead conversion budget for the territory.
  • Communicate weekly with advisors, the Full Line Store manager, and the direct manager to gather feedback on program performance.
  • Communicate regularly with the Event Marketing Team about upcoming events.
  • Plan and conduct additional lead-generating opportunities, such as event marketing and kiosks.
  • Build positive relationships with the Full Line Store management team and associates.
  • Promote Home Solution Advisor awareness of the Shop Your Way Rewards program.
  • Communicate with Human Resources partners as needed.
  • Develop and implement incentive programs, including contests, rewards, and recognition, to motivate high team performance.
  • Identify training needs by monitoring and mystery shopping In-Store Marketers.
  • Perform supervisory functions, including making employment decisions regarding hiring, promoting, demoting, and terminating; conducting performance appraisals; and coaching and developing associates.

About the Company

Sears

Multichannel retailer of appliances, tools, services

Sears is a retailer of general merchandise, home appliances, tools, and automotive parts, focused on online sales with a small number of stores remaining. It carries private-label brands like Kenmore appliances and Craftsman tools, sold online, in stores, and through other retailers. Sears Home Services provides installation, repair, and maintenance for home appliances and other equipment across the United States. Its goal is to offer convenient access to home goods and services through a strong e-commerce platform complemented by select physical locations and a service division.

Company size
10,001+
Company stage
Debt Financing
Total funding
$600M
Headquarters
Chicago, IL
Founded
1892

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