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Aspen Dental

Dental support organization delivering practice management

Dental Office Manager

Clinical Support & Patient AdministrationUpdated on Nov 12
Full-timeDayton, OH, USA$50k - $55k /yrIn-person

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • A minimum of one year managing a team of direct reports is preferred.
  • A college degree is preferred.
  • Ability to consult with patients on treatment options, verify insurance payment, and ensure collections.
  • Ability to review monthly business results and manage profit and loss.
  • Ability to align sales plans with business goals and develop profitability strategies.
  • Ability to lead daily team huddles to set expectations for patient experience and business performance.

Responsibilities

  • Lead office operations in support of the doctors to create positive patient experiences and build trust and loyalty.
  • Provide patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
  • Hire, develop, manage, and retain office staff.
  • Consult with patients on treatment options provided by the clinical team, verify insurance payment, and ensure collections while maintaining quality of care.
  • Review monthly business results, manage profit and loss, align sales plans with business goals, and create strategies to increase profitability.
  • Prepare and lead daily team huddles to align expectations and optimize patient experience and business performance.
  • Complete additional tasks as required.

Desired Qualifications

  • A people-centered leadership approach that motivates and inspires others.
  • Strong communication and interpersonal skills for building rapport with patients of all ages and backgrounds.
  • Analytical thinking and the ability to leverage data.

About the Company

Aspen Dental

Dental support organization delivering practice management

Aspen Dental Management, Inc. runs a dental support organization (DSO) that provides non-clinical services to 1,100+ independently owned dental practices in the U.S., handling back-office tasks such as accounting, marketing, real estate and equipment leasing, recruiting, and IT so dentists can focus on patient care. It supports practice owners through the Practice Ownership Program and offers patient financing options and a member savings plan to improve affordability. The model relies on centralized management and procurement to achieve economies of scale, while practices stay independently owned. As part of TAG (The Aspen Group), it has expanded into other healthcare areas like urgent care, dental implants, and medical aesthetics, with a goal to expand access to affordable care across the network.

Company size
5,001-10,000
Company stage
Debt Financing
Total funding
$275M
Headquarters
Town of DeWitt, New York
Founded
1998

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