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PTMA Financial Solutions

Associate Relationship Manager

Asset ManagementConfirmed live in the last 24 hours
Full-timeNaperville, IL, USA$55k - $65k /yr

About the Job

Requirements

  • A bachelor's degree in business administration, marketing, finance, economics, public administration, or a related field is required.
  • Proficiency in Microsoft Office Suite and customer relationship management systems such as Salesforce is required.
  • A strong understanding of fixed-income products and public sector investment practices is required.
  • FINRA licenses SIE, Series 7, 63, and 50, along with other licenses as required.
  • Ability to work at a computer for long periods and lift up to 15 pounds is required.

Responsibilities

  • Build and strengthen long-term client relationships by delivering exceptional service and tailored solutions.
  • Maintain consistent contact with assigned relationships, avoiding periods of no outreach longer than 3–6 months.
  • Identify opportunities for deeper client engagement and growth by providing market perspectives and product expertise.
  • Partner with trading, business development, and other internal stakeholders to deliver customized solutions aligned with client needs.
  • Participate in client meetings, primarily virtual, independently or with Business Development or senior Relationship Managers, to share investment insights, execution updates, and portfolio strategies.
  • Collaborate with senior team members to develop and deliver investment recommendations tailored to client goals.
  • Help clients build and apply cash flow models to assess revenues, expenditures, and investment opportunities.
  • Monitor client cash flow, maturities, reinvestments, and investment transactions; ensure accurate trade execution and settlement in accordance with client policies; and proactively coordinate reinvestments and cash flow schedules.
  • Prepare and manage Bond Proceeds Management reports and required documentation.
  • Help clients establish or modify investment plans to align with changing needs.
  • Respond promptly and professionally to client inquiries about accounts, transactions, and investment activity.
  • Maintain accurate client records in customer relationship management systems, including authorized signers, account maintenance, and meeting agendas.
  • Identify operational efficiencies and ensure timely, accurate reporting.
  • Collaborate with internal and external resources to provide seamless client experiences.
  • Coordinate solutions and client service with trading, compliance, operations, and business development teams.
  • Prepare materials for client meetings, governing board presentations, and internal reviews.
  • Support client onboarding and service expansion as directed by Relationship Managers.
  • Share knowledge and best practices with colleagues.
  • Participate in training and development opportunities to deepen product knowledge and strengthen client relationship skills.
  • Perform other duties and responsibilities as assigned by management.

Desired Qualifications

  • Relevant internships or up to 2 years of experience in financial services, investment operations, or institutional client support is preferred.

About the Company

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