D

D-ploy

IT infrastructure services and management consulting

IT Technician

IT Service Desk & End User SupportConfirmed live in the last 24 hours
Full-timeHolzkirchen, GermanyNo salary listed

About the Job

Requirements

  • A solid IT education and demonstrable professional experience in IT support or a related area are required.
  • Strategic thinking and problem-solving abilities are required.
  • A good technical and organizational understanding is required.
  • A polite and friendly manner toward customers is required.
  • A service-oriented and creative approach is required.
  • The ability to communicate ideas and solutions effectively to customers and colleagues is required.
  • The ability to multitask and adjust priorities to customer needs is required.
  • The ability to work in a multinational team and interact sensitively across cultural differences is required.
  • Fluent German and English, spoken and written, are required.
  • Candidates must provide a criminal-record extract that is no more than three months old.

Responsibilities

  • Analyze and resolve users’ IT problems.
  • Work with and maintain tickets in the provided ticketing system.
  • Set up workstations.
  • Install and configure end-user devices.
  • Install and configure software.
  • Carry out software rollouts and updates.
  • Work closely with product management, product development, and other departments.
  • Prepare reports.

About the Company

D-ploy

IT infrastructure services and management consulting

D-ploy provides IT engineering and consulting services for global and regional customers, focusing on operational IT infrastructure, service management, program and project management, and quality management. It delivers both standard and tailored solutions to help clients achieve business goals, using established frameworks and certifications to ensure quality, reliability, and security. The company differentiates itself with a pragmatic, business‑oriented approach and long‑term partnerships, supported by a Europe/US cross‑regional footprint and a strong emphasis on customer needs. Its goal is to make IT an enabler of business value, improve work efficiency, and maintain compliant, dependable IT services while expanding expertise and geographic reach.

Company size
201-500
Company stage
Not listed
Total funding
Not listed
Headquarters
Lörrach, Germany
Founded
2007

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