All Accor

Global hotel management, franchising, loyalty program

Assistant Director - Direction

Hotel Guest ServicesConfirmed live in the last 24 hours

Full-timeBobigny, France€2k - €2.5k /moIn-person

About the Job

Requirements

Experience in reception or hotel management is required.
Experience, knowledge, and mastery of Accor tools are required.
Mastery of French and a good level of English are required.
Organizational skills, autonomy, and responsiveness are required.
Strong interpersonal skills and an ability to work in a team are required.

Responsibilities

Assist the director with the hotel's operational management.
Supervise reception teams.
Ensure customer satisfaction and loyalty.
Participate in team management, including scheduling, training, and support.
Ensure quality, hygiene, and safety standards are met.
Participate in performance indicator monitoring and revenue optimization.

Desired Qualifications

Experience within an Accor hotel is preferred.

Description du poste

Dans le cadre du développement de notre établissement, nous recherchons un(e) adjoint(e) de direction pour accompagner le directeur dans la gestion quotidienne de l'hôtel et garantir une excellente qualité de service.
Vos missions:
- Assister le directeur dans le pilotage opérationnel de l'hôtel
- Superviser les équipes en réception
- Garantir la satisfaction et la fidélisation
-Participer au management des équipes (planning , formations , accompagnement)
- veiller au standards de qualité, d'hygiène et de sécurité
- participer au suivi des indicateurs de performance et à l'optimisation du CA.

Nous recherchons quelqu'un d'expérimenté en réception ou en management hôtelier, idéalement au sein d'un hôtel Accor.
La maitrise des outils Accor est indispensable : Fols, Resaweb,Tars etc..
Profil recherché :
-sens de l'organisation, autonomie et réactivité
-Excellent relationnel et goût du travail en équipe
-Maîtrise du français et bon niveau en anglais

Qualifications

Experience, connaissance et maîtrise des outils Accor

Informations supplémentaires

Compensation: 2000 to 2500 (EUR) (MONTHLY)

About the Company

All Accor

Global hotel management, franchising, loyalty program

Accor is a global hospitality group with a wide range of hotel brands spanning economy to luxury. It earns revenue from room bookings, food and beverage services, and management fees from franchised properties, while providing hotel management and franchising services to partners. The company runs a loyalty program, A Club, to keep guests returning, and expands its capabilities through acquisitions like Adoria and a stake in Squarebreak to broaden its offerings. Its goal is to grow its footprint and deliver consistent, responsible guest experiences worldwide by leveraging global expertise and local know‑how, with a strong focus on sustainability.

Company size: 10,001+
Company stage: IPO
Headquarters: Issy-les-Moulineaux, France
Founded: 1967

Recently Posted Jobs

Explore more opportunities at All Accor

See more jobs