Senior People Operations Specialist

About the role:

The Senior People Operations Specialist is responsible for executing core employee lifecycle processes with accuracy, consistency, and care, ensuring that people data, records, and transactions are reliable, compliant, and audit-ready.

This role is a key part of the operational backbone of the People & Workplaces function. By ensuring that systems and processes work as designed, the People Operations Specialist enables employees, managers, and leaders to trust how people-related work gets done.

Responsibilities:

• Executes onboarding, offboarding, and employee changes accurately and on schedule
• Maintains complete and accurate employee records across systems
• Supports employment changes including transfers, leaves of absence, and status updates
• Ensures all lifecycle actions are documented and processed in accordance with policy and controls
• Supports payroll and benefits execution, including processing and updates, by ensuring data accuracy and timely processing
• Partners with payroll vendors and internal stakeholders to resolve discrepancies
• Assists with benefits administration, enrollments, and employee inquiries
• Escalates payroll or benefits issues promptly when risk or error is identified
• Maintains accurate data in HRIS, ATS, payroll, and benefits systems
• Performs regular data audits and reconciliation checks
• Supports reporting and analytics by ensuring data completeness and consistency
• Follows access controls, documentation standards, and data privacy requirements
• Executes policy changes and updates in systems and documentation repositories
• Ensures correct version control and distribution of people policies
• Maintains records in compliance with retention and audit standards
• Supports audit preparation and documentation requests
• Identifies recurring issues or inefficiencies in processes or systems
• Proactively flags risks, errors, or gaps to the Director, People Operations & Infrastructure
• Contributes to process improvements that increase efficiency and reduce error
• Supports testing and rollout of system enhancements or new tools
• Processes invoices and expense submissions
• Plans and executes employee engagement activities, including company events
• Supervises the People Operations Coordinator, where applicable
• Takes on additional duties/responsibilities from time to time, as needed
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What We're Looking For:

• 3–6+ years of experience in People Operations, HR Operations, or a related role
• Hands-on experience with HRIS, payroll, and benefits systems 
• Proven track record of auditing HR processes, identifying inefficiencies, and scaling or automating workflows to improve team efficiency and employee experience.
• Strong attention to detail and commitment to data accuracy
• Ability to manage multiple tasks and deadlines in a fast-moving environment
• Comfort working with sensitive information and maintaining confidentiality
• Clear written and verbal communication skills

US Pay Transparency 125000 - 150000 USD