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IHG

Global hotel company

Food & Beverage Supervisor

Full-TimeUpdated on 10/16/2026Deadline 11/3/26
No salary listed
Mid
Bachelor's
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Food Service & HospitalityFood & Beverage Operations Management

About the job

Requirements
  • A diploma or higher education qualification in Hotel Management, Food & Beverage, Hospitality, or a related field.
  • At least 3 years of related work experience as an F&B Supervisor in a 4- or 5-star hotel environment, including supervisory responsibilities.
  • Strong interpersonal and communication skills to interact effectively with guests and team members.
  • Knowledge of and ability to comply with local regulations related to food handling, hygiene, and alcohol service where applicable.
  • Strong reading, writing, and basic mathematical skills for guest orders, operational documentation, cash handling, and financial transactions.
  • Ability to work a flexible schedule, including evenings, weekends, and public holidays, in a fast-paced environment.
Responsibilities
  • Supervise daily food and beverage operations to ensure smooth service delivery, consistent food quality, and compliance with brand operating standards.
  • Lead, train, and motivate the F&B team to deliver exceptional guest experiences and maintain high service standards.
  • Conduct shift briefings in the absence of the Manager to communicate operational requirements, hotel activities, and team priorities.
  • Handle and resolve guest complaints during shifts, ensuring proper documentation and follow-up actions are completed.
  • Monitor cash handling, banking procedures, inventory control, stock levels, and equipment usage in accordance with company standards.
  • Assist in coordinating restaurant operations, special events, and promotions to support revenue and guest satisfaction goals.
  • Support cost management initiatives and contribute to achieving departmental targets and operational efficiency.

About the company

IHG is a global hospitality company operating and franchising a portfolio of hotel brands. The company supports hotel development, reservations, loyalty programs, revenue management, brand standards, technology, and guest services. It serves travelers, hotel owners, franchisees, corporate clients, loyalty members, and hospitality partners. Its operating model centers on a primarily franchised and managed hotel network connected through brands, distribution, commercial systems, and regional support. Teams work across hotel operations, development, revenue, technology, marketing, loyalty, finance, and owner support. Teams support coordinated daily delivery.

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