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Career TEAM

Workforce development consulting with government software

Bilingual Career Advisor - Adult and Dislocated

Case Management & AdvocacyConfirmed live in the last 24 hours
Full-timeUnited States

About the Job

Requirements

  • A bachelor's degree or higher, or an equivalent combination of education and experience.
  • At least 5 years of experience in operations.
  • Strong communication skills and knowledge of community resources.
  • Strong analytical and problem-solving skills, with the ability to make well-thought-out decisions.
  • Computer literacy, including Microsoft Word and Excel skills at minimum, and the ability to learn specialized databases and software systems.
  • Ability to work in a variety of settings with a culturally diverse customer base and demonstrate cultural sensitivity.
  • Ability to serve as a role model to customers and motivate them toward achieving goals.
  • Ability to meet and exceed set goals and objectives.
  • Interpersonal, time-management, customer-service, organizational, and oral and written communication skills.
  • Knowledge of the Workforce Innovation and Opportunity Act (WIOA) program and other workforce program requirements.
  • Ability to thrive in a fast-paced environment while remaining flexible, proactive, resourceful, and efficient in maintaining confidentiality.
  • Time-management skills to meet deadlines and work under pressure.
  • A valid driver's license.

Responsibilities

  • Provide information and case-management services to the community.
  • Complete intake and determine eligibility for the workforce program.
  • Assess job seekers' employment and training needs and abilities through interviewing, testing, and other methods.
  • Serve as a liaison between workforce development programs and community partners.
  • Enter data into and use and process clients through any required participant information system and other databases required by the One-Stop system.
  • Guide job seekers in preparing individual employment plans (IEPs) based on their occupational goals.
  • Counsel clients on available job opportunities, training programs, and other services.
  • Refer individuals to appropriate services, training programs, or job opportunities and follow up on those activities.
  • Conduct orientation sessions, workshops, job clubs, and other group presentations for clients.
  • Follow policies, procedures, and regulations related to eligibility documentation, and ensure case files contain originals or copies of required eligibility documentation.
  • Maintain accurate individual case files for each registered customer, ensuring each file contains all required eligibility documents and meets compliance requirements.
  • Develop a comprehensive IEP for all customers and provide referral and tracking of eligible customers into contracted programs provided onsite at One-Stop centers or in the community, in accordance with established contracts.
  • Meet or exceed program benchmarks and participate in required staff events, including training, staff meetings, and individual supervision.
  • Complete all required reports.

Desired Qualifications

  • A master's degree or MBA.
  • Knowledge of the local region and relevant partners.
  • Bilingual or multilingual ability.

About the Company

Career TEAM

Workforce development consulting with government software

Career TEAM, LLC provides workforce development services to government and education institutions. It combines high-touch, one-on-one case management and career services with a proprietary software portal called Career EDGE to manage employment and training programs. The Career EDGE platform supports program administration, participant tracking, and service delivery, enabling staff to coordinate services and monitor outcomes for participants. The company differentiates itself by offering an integrated mix of hands-on support and software tailored to public sector and educational clients, backed by a track record of securing government and state grants (over $100 million) and collaborating with partners like ForgeNow to strengthen vocational training. Career TEAM’s goal is to reduce unemployment and poverty by closing the opportunity divide and delivering better employment outcomes through targeted workforce development solutions.

Company size
Not listed
Company stage
Not listed
Total funding
Not listed
Headquarters
North Haven, CT
Founded
1996

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