R

Rivian

Makes electric pickups, SUVs and delivery vans

Field Service Technician

Automotive Mechanical Repair & MaintenanceUpdated on Nov 12
Full-timeKaty, TX, USA

About the Job

Requirements

  • A valid driver’s license and a clean driving record with no suspensions or revocations within the past 3–5 years are required.
  • The candidate must be at least 21 years old.
  • The candidate must be available for a standard 40-hour workweek, with possible weekend, holiday, early morning, evening, or overnight shifts based on business needs.
  • The candidate must be flexible to travel to regional locations or production facilities as needed.
  • The candidate must be proficient with laptops or computers in Windows or Mac environments and work order management systems.
  • The candidate must be able to perform physical tasks including sitting, standing, walking, bending, kneeling, reaching, and lifting up to 50 pounds.
  • The role requires 0–3 years of hands-on experience in an automotive shop or technical environment; recent graduates are welcome.
  • The candidate should have a foundational understanding of basic electricity theory, including high- versus low-voltage awareness, basic digital volt-ohm meter use, and introductory exposure to reading electrical schematics.
  • The candidate should be familiar with basic hand and power tools, entry-level tire repairs, and basic vehicle alignments.
  • The candidate should have a basic understanding of diagnostic workflows and troubleshooting steps under guidance.

Responsibilities

  • Perform or assist with assigned vehicle diagnosis, repairs, installations, and inspections at a service center, on a mobile route, or at a remote location.
  • Learn to identify and explain the product line, electric vehicle framework, tools, and accessories while establishing peer relationships and working under the mentorship of senior technicians.
  • Use available technical resources and follow repair procedures efficiently without compromising quality or safety.
  • Conduct road tests on vehicles after repairs to verify repair quality and operational safety.
  • Assist with day-to-day parts operations, including ordering, receiving, shipping, inventory tracking, and work order and expense reporting.
  • Maintain proper, detailed technical notes and documentation for completed and in-process repairs for internal and external use.
  • Interact professionally with customers, families, third-party affiliates, and suppliers at service facilities or outreach events.
  • Identify process areas for improvement, provide constructive feedback to mentorship leads, and participate in service campaigns or containment initiatives.
  • Engage in required training, stay current on evolving technical skills, and maintain high-quality work with minimal supervision as experience increases.

Desired Qualifications

  • A high school diploma, GED, or recognized equivalency credential is preferred.
  • The ability to drive a non-commercial truck and trailer is preferred.
  • Graduation from an accredited automotive repair school or program is highly preferred.
  • Basic exposure to electric vehicle or hybrid frameworks, or experience working in fast-paced start-up environments, is a plus.

About the Company

Rivian

Makes electric pickups, SUVs and delivery vans

Rivian designs and builds electric pickup trucks, SUVs, and delivery vans, pairing off-road ability with electronics and software it develops itself. In 2021, its R1T became the first fully electric pickup truck on the US consumer market, ahead of larger rivals such as Ford and Tesla. It makes the R1T pickup, the R1S and R2 SUVs, and commercial vans in Normal, Illinois, and sells them directly online and in its own stores rather than through dealers. Its vehicles run on Rivian's own software, which gains features through updates sent over the internet, and most revenue comes from vehicle sales, with service and optional software adding more. Rivian was founded in 2009 and is based in Irvine, California.

Company size
10,001+
Company stage
IPO
Headquarters
Irvine, CA
Founded
2009

Recently Posted Jobs

Explore more opportunities at Rivian

See more jobs