Full-Time

Chief of Staff

Posted on 4/27/2024

Narmi

51-200 employees

Provides digital banking and account opening platforms

Fintech

Senior

New York, NY, USA

Required Skills

Communications

Hubspot

Excel/Numbers/Sheets

PowerPoint/Keynote/Slides

Requirements

6+ years experience in a high-growth B2B SaaS company or equivalent analytical and strategic role at top-tier organization
Based in the NYC area
Excellence in Microsoft Excel, Powerpoint, Word and high capacity to learn new technology tools (Slack, Github, Hubspot, etc.)
Demonstrated excellent written, presentation and verbal communications skills
Ability to effectively prioritize and execute tasks in a high-pressure environment

Responsibilities

Work directly with our Co-Founder, Nikhil Lakhanpal, to manage and drive key operational and strategic initiatives across his domains
Help prepare for and run key team and cross-functional meetings including Leadership meetings, Company All-Hands, Investors, Board Meetings and other ad-hoc strategy discussions
Help lead our annual strategic planning process
Collaborate with department leads to develop, track, and target company-wide success metrics across our leadership reviews
Step in as needed to fill resource gaps across the company

About Narmi:

Narmi is how community financial institutions unlock the very latest capabilities in digital banking and account opening – so they can move faster, tap new growth opportunities, and be where banking is going. Since our founding, Narmi has moved billions of dollars and opened hundreds of thousands of accounts for banks and credit unions across the US. As a result, our customers have seen meaningful increases in deposits, revenues, and happy customers. In fact, one of the first financial institutions to leverage Narmi was recognized by Bankrate and NerdWallet for providing the #1 digital experience for a bank or credit union in the US.

About the role:

Narmi is seeking a strategic, results-driven and high EQ+IQ individual to serve as Chief of Staff to one of our Co-Founders (Nikhil Lakhanpal). They will play a critical role in enabling company strategy, handling the leadership team’s operating rhythm, executing on key projects and serving as a key partner to a range of internal stakeholders. In short, you will work on the biggest priorities at the Company. Speed of execution and a focus on the growth of the company are two critical requirements for this role.

What you’ll do

Work directly with our Co-Founder, Nikhil Lakhanpal, to manage and drive key operational and strategic initiatives across his domains, which include Sales, Marketing, Operations, Finance, and HR
Help prepare for and run key team and cross-functional meetings including Leadership meetings, Company All-Hands, Investors, Board Meetings and other ad-hoc strategy discussions
Help lead our annual strategic planning process
Collaborate with department leads to develop, track, and target company-wide success metrics across our leadership reviews
Step in as needed to fill resource gaps across the company

What you’ll bring

6+ years experience in a high-growth B2B SaaS company or equivalent analytical and strategic role at top-tier organization. Product or Technical experience is desirable
Based in the NYC area
Excellence in Microsoft Excel, Powerpoint, Word and high capacity to learn new technology tools (Slack, Github, Hubspot, etc.)
Demonstrated excellent written, presentation and verbal communications skills
Ability to effectively prioritize and execute tasks in a high-pressure environment, i.e. "the ultimate project manager"

The expected annual base salary for this role is $145,000 - $200,000. In addition to base salary, you will receive an equity option grant, and are eligible for performance-based cash and equity bonuses. Compensation included in an offer will be commensurate with the candidate’s skills, experience and geographic location. Compensation ranges for candidates located outside of New York City may differ. You will also receive a full benefits package.

We believe that high-performing teams include people from different backgrounds and experiences who can challenge each other’s assumptions with fresh perspectives. To that end, we actively seek a diverse pool of applicants, including those from historically marginalized groups.

Please note that all correspondence related to this role will come directly from Narmi (email addresses ending in @narmi.com or @narmitech.com), and not a third party. If you receive correspondence from an individual claiming to represent Narmi please let us know immediately at [email protected]

Narmi

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Website

View Company Profile

Working at a company that specializes in delivering high-end digital banking solutions allows for engagement with cutting-edge technology in the fintech sector. This firm stands out by enabling swift and efficient account openings and improvements in customer satisfaction for financial institutions. The tangible outcomes they have achieved—like a 20% increase in NPS and significant reductions in support volumes—underscore a culture of excellence and innovation that supports both employee growth and industry advancement.

Company Stage

Series B

Total Funding

$55.6M

Headquarters

New York, New York

Founded

2016

Growth & Insights

Headcount

6 month growth

↑ 3%

1 year growth

↑ 10%

2 year growth

↑ 78%

Benefits

Competitive pay

401K matching

Medical, dental, & vision insurance

Student loan repayment assistance

Family planning

Volunteering time off

Learning and development stipend

Fitness & extra-curricular credits

Commuter benefits

Work from home stipend

Work from anywhere August

Team events, happy hours, & celebrations