Full-Time
Quality Assurance Analyst
Liberty Behavioral & Community Services
Behavioral and disability support services
Compensation Overview
$55k - $65k/yr
Sugar Grove, WV, USA
In Person
Bachelor's, Master's
 QA & Testing (1) |
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- A bachelor's degree in healthcare administration, psychology, social services, quality assurance, or a related field is required.
- Knowledge of regulatory and accreditation standards such as DDS, TJC, CARF, or similar bodies is required.
- A minimum of 2–3 years of experience in quality assurance, compliance, auditing, or related work in behavioral health, substance use disorder, or developmental disability services is required.
- Strong analytical skills with experience in data review, reporting, and interpreting quality metrics are required.
- Excellent written and verbal communication skills are required.
- High attention to detail and strong organizational abilities are required.
- Proficiency with electronic health records and quality management systems is required.
- The ability to work independently and collaboratively in a fast-paced environment is required.
- Assist in implementing quality assurance policies, procedures, and performance standards.
- Conduct routine audits of documentation, service delivery, and operational practices.
- Monitor compliance with state and federal regulations, including DDS, TJC, CARF, and other oversight bodies.
- Identify areas of non-compliance and support corrective action planning with relevant departments.
- Collect, review, and analyze data related to service outcomes, client satisfaction, and program performance.
- Prepare clear and accurate reports summarizing audit findings, trends, and quality metrics.
- Track progress on corrective actions and quality improvement initiatives.
- Maintain up-to-date knowledge of regulatory requirements and assist in ensuring organizational adherence.
- Support internal teams during licensing reviews, audits, and accreditation processes.
- Help ensure staff are informed of relevant compliance updates and procedural changes.
- Assist in developing training materials related to quality standards, documentation, and compliance.
- Support staff education on best practices in service delivery and regulatory expectations.
- Promote a culture of accountability, accuracy, and continuous improvement.
- Work closely with clinical, administrative, and operational teams to support quality assurance goals.
- Communicate audit results, quality concerns, and improvement recommendations in a clear and professional manner.
- Participate in quality improvement meetings and cross-departmental initiatives.
- Assist in gathering client and family feedback to support program evaluation.
- Help ensure client concerns related to service quality are documented and addressed appropriately.
- A master's degree is preferred but not required.
Liberty Behavioral & Community Services provides person-centered support for people with intellectual and developmental disabilities, autism, behavioral health needs and substance-use challenges. Programs include residential homes, community participation, life-skills and vocational support, and behavioral services organized around individual plans. The organization works with clients, families and care partners to increase independence and stability in everyday settings. Its model combines direct support professionals with clinical and program teams across residential and community-based environments.
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