Supervisor
CapitaLand
Supervisor
CapitaLand
Real estate development and asset management
About Us
CapitaLand Group (CapitaLand) is one of Asia’s largest diversified real estate groups. Headquartered in Singapore, CapitaLand’s portfolio focuses on real estate investment management and real estate development, and spans across 270 cities in 45 countries.
Job Description
Manage housekeeping operations
- Plan resources and allocate work assignments to team members
- Organise work activities for shift commencement and completion
- Supervise work performance to ensure cleaning and maintenance are carried out in accordance with organisational procedures and standards
- Inspect rooms and public areas to ensure cleanliness level conforms to organisational standards
- Monitor turnover of rooms to ensure housekeeping efficiency
- Coordinate the maintenance of rooms, public areas and housekeeping equipment
- Maintain inventory of housekeeping supplies and equipment
Drive service and operational excellence
- Resolve guests' concerns and feedback
- Propose improvements to enhance operational efficiency and guest experience
- Implement innovation, improvement and sustainability plans for continuous improvement
Manage operational risks
- Monitor team's compliance with organisational and regulatory requirements on hygiene, and workplace safety and health
- Identify and monitor signs of potential security threats for appropriate follow-up
- Execute response and recovery actions during emergency situations
- Implement loss and risk prevention policies and procedures
Manage human resources, finance and report management
- Generate and interpret operations reports for management reporting
- Provide coaching and feedback to improve team performance
- Identify training needs and implement training plans to enhance team capabilities
- Monitor team performance and provide feedback for improvement
Benefits
Closing Statement:
At CapitaLand, we advocate fair employment practices, and recruit talents based on merit and fit with our Corporate values. We provide equal opportunity for all qualified persons and build an inclusive workplace regardless of race, gender, age, religious belief or nationality.
Only shortlisted candidates will be notified.
Real estate development and asset management
CapitaLand is a large, diversified real estate group based in Singapore that manages real assets and develops property across 277 cities in 45 countries. It uses an integrated suite of asset management, development, and operating capabilities to plan, execute, and manage real estate projects, aligning asset management with development and on-site operations to improve performance and returns. It differentiates itself with a global footprint and an integrated platform that links its listed investment arm, CapitaLand Investment, with its private development arm, CapitaLand Development, enabling coordinated strategies across the asset lifecycle, all underpinned by sustainability. Its goal is to deliver long-term economic value to stakeholders while contributing to environmental and social well-being in the communities where it operates.
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