Honor Health

Nonprofit healthcare system providing comprehensive care

Insurance Collections Supervisor - Bone Marrow Transplant

Accounts Payable/ReceivableConfirmed live in the last 24 hours

Full-timePhoenix, AZ, USANo salary listed

About the Job

Requirements

A high school diploma or GED is required.
Three years of experience in collections or billing is required.
Three years of experience in patient accounting is required.

Responsibilities

Supervise, plan, and organize daily operations for collecting accounts receivable.
Work with payers and insurance products, including commercial insurance, workers' compensation, Medicare Advantage, Medicare, and Medicaid (AHCCCS).
Understand managed care contracts and requirements for regulatory reporting and compliance with Medicare/AHCCCS and other government or payer guidelines.
Train, educate, and develop staff; maintain adequate staffing levels; and monitor employee productivity and work quality.
Supervise assigned personnel; monitor productivity and work quality; assist staff with training, personnel matters such as payroll, discipline, vacation and time-off requests, and information system issues; interview and hire staff as necessary; complete annual staff evaluations; and maintain employee tracking logs.
Monitor collector work queues for timely account follow-up and overall reduction of aged accounts receivable; ensure payer audits are completed accurately and on time; oversee special projects and review assigned reports.
Complete monthly collection aging and aging for payer meetings, including agendas and meeting minutes; monitor payer issue logs monthly and work with the Payer Provider Representative to resolve aged accounts receivable.
Maintain knowledge of HIPAA, federal regulations, hospital policy, and reimbursement criteria.
Attend departmental meetings to improve communication between departments and participate in process improvement.
Serve as a resource for Patient Financial Services departments and personnel.
Perform other duties as assigned.

Desired Qualifications

An associate degree is preferred.
Two years of leadership experience is preferred.
Business College certification is preferred.

Primary City/State:

Deer Valley - 2500 W Utopia Rd Phoenix, AZ 85027

Category:

Billing and Revenue Cycle

Shift:

Day

Department:

Patient Financial Services



Telecommute position with occasional in office days. Need someone with Bone Marrow Transplant collections experience.

Great care starts with great people. (Like you.)

At HonorHealth, you’ll find something special. From humble beginnings in 1927 to one of Arizona’s largest nonprofit healthcare systems, our culture is built on warmth and neighborly kindness. Behind every smile is a highly skilled professional with deep expertise and an unwavering dedication to what matters most — caring for the health and well-being of people and communities across the greater Phoenix area.

Responsibilities:

JOB SUMMARY

The Insurance Collections Supervisor will supervise, plan, and organize the daily operations of collecting on the accounts receivable. Works closely with numerous payers and insurance products, including but not limited to Commercial, Workman's Compensation, Medicare Advantage, Medicare and Medicaid (AHCCCS). Relies on experience and judgment to plan and accomplish AR goals. Responsible for understanding managed care contracts and requirements for regulatory reporting and compliance for Medicare/AHCCCS and all other government or payer guidelines. Trains, educates and develops staff. Responsible for maintaining adequate staffing levels to effectively collect accounts receivables, as well as monitoring employee productivity and quality of work.

ESSENTIAL FUNCTIONS

Supervises the personnel assigned to the section. Monitors employee productivity as well as the quality of their work. Assists staff with issues related to training, personnel matters (i.e. payroll, discipline, vacation and time off requests) and information system issues. Interviews and hires staffs as necessary as well as completing annual evaluations for the staff. Maintains employee tracking logs.
Monitors collector work queues for timely follow-up of accounts to ensure overall reduction of aged A/R. Ensures all payer audits are completed accurately and timely. Oversees special projects and reviewing of reports as assigned.
Completes monthly Aging for collections as well as completing the aging for payer meetings including the agenda and meeting minutes. Monitors payer Issue logs monthly and works closely with the Payer Provider Representative for resolutions of the aged A/R.
Maintains level of knowledge for HIPAA, federal regulations, hospital policy and reimbursement criteria. Attends departmental meetings in order to enhance communications within departments. Participates in process improvement.
Serves as a resource for Patient Financial Services within departments and personnel.
Performs other duties as assigned.

EDUCATION

High School Diploma or GED Required
Associates Preferred

EXPERIENCE

3 years experience in Collections or Billing. Required
3 years experience in Patient Accounting experience Required
2 years leadership experience Preferred

LICENSES AND CERTIFICATIONS

Business College certification Preferred

We're all in for your career.

About the Company

Honor Health

Nonprofit healthcare system providing comprehensive care

Preparing company summary for Honor Health.

Company size: 5,001-10,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Scottsdale, AZ
Founded: 2013

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