Full-Time
Senior Software Engineer
Payments Fraud Solutions
Posted on 9/11/2025
Olo
501-1,000 employees
SaaS platform for digital restaurant ordering
No salary listed
Northern Ireland, UK
Remote
Candidates must be based in Northern Ireland or anywhere within the United Kingdom.
 Software Engineering (2) |
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- 5+ years of experience in software engineering, including excellent knowledge of C#, .NET and object oriented concepts.
- Strong knowledge of building and maintaining distributed systems, leveraging cloud platforms and services (e.g., AWS, Kafka, Redis, distributed messaging systems, Amazon Web Services, Terraform, Docker, Kubernetes/EKS).
- Adept at writing unit tests and testable code, and working under distributed version control (preferably Git)
- In-depth understanding of Windows, Linux, database, and networking concepts
- Hands-on experience instrumenting, deploying, and monitoring production code
- Demonstrate leadership skills by mentoring peers, leading technical discussions, and collaborating effectively across teams and departments to deliver solutions aligned with business priorities.
- Demonstrate strong problem-solving skills and the ability to navigate complex technical challenges.
- Exhibit excellent judgment, seeking diverse perspectives and challenging assumptions to improve outcomes.
- Deliver constructive feedback that empowers individuals and strengthens the team.
- Communicate technical concepts clearly, adapting to both technical and non-technical audiences.
- Consistently meets sprint and quarterly commitments while maintaining high standards of quality and efficiency.
- Demonstrate proficiency in the team's domain and technology stack, providing guidance and technical decision-making.
- Take ownership of complex features and projects, working independently but communicating with team members to drive development from concept to delivery successfully across multiple time zones.
- Lead code reviews, set quality standards, and offer in-depth feedback to improve code quality across the team.
- Partner with Product and other stakeholders to refine requirements, ensuring solutions are well-architected and aligned with business goals.
- Deliver reliable, maintainable software solutions and actively implement performance optimizations and resilience mechanisms.
- Monitor and maintain services in production, diagnosing and resolving critical issues efficiently with minimal support.
- Participate in the architecture and design of distributed systems, ensuring best practices are followed for reliability and scalability.
- Champion efforts to strategically reduce technical debt, understanding its impact on scalability, performance, and developer velocity.
- Take the initiative to improve the team's development processes and tooling, advocating for best practices and automation improvements.
- Collaborate across teams to integrate and align development efforts, ensuring consistency and quality in shared components and APIs.
- Contribute actively to the team's knowledge base, lead learning sessions, and promote a culture of continuous improvement.
Olo provides a cloud-based software platform that helps multi-location restaurant brands manage digital ordering and delivery. It offers an open SaaS system that connects and coordinates various online ordering channels, enabling restaurants to receive, route, and fulfill orders through a single interface. The product works by integrating a brand’s digital channels into one platform where orders, deliveries, and customer interactions are tracked and managed, with revenue coming from recurring subscriptions and per-order transaction fees. Unlike some competitors that lock you into a single service, Olo emphasizes an interoperable, connected ecosystem and serves hundreds of multi-location brands. The company aims to help restaurants grow online orders, optimize operations, and improve customer engagement and satisfaction by simplifying digital access and execution.
Company Size
501-1,000
Company Stage
IPO
Headquarters
New York City, New York
Founded
2005
Simplify's Take
What believers are saying
- Thoma Bravo $2B acquisition closes end-2025, accelerating product development.
- Curbit AI partnership optimizes kitchen capacity for dynamic order throttling.
- Guest data analytics drive personalized marketing, boosting profitable traffic.
What critics are saying
- DoorDash launches loyalty and drone features, eroding Olo's marketplace edge.
- Toast POS full-stack expansion causes client churn to single-vendor systems.
- EveryBite allergen data inaccuracies trigger FDA fines and lawsuits within 12 months.
What makes Olo unique
- Olo integrates drone delivery via Zipline partnership launching early 2026.
- Spendgo acquisition adds native loyalty platform for 65% of locations.
- EveryBite SmartMenu enables ingredient-first personalization targeting $133B market.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Vacation
Paid Sick Leave
401(k) Company Match
Home Office Stipend
Company Equity
Parental Leave
Growth & Insights and Company News
6 month growth
↓ -3%1 year growth
↑ 0%2 year growth
↑ 1%Outstanding Operator: Mo' Bettahs. A transformative shift in the approach to catering is at the core of a significant expansion effort for Mo' Bettahs, a Utah-based Hawaiian-style eatery with 75 locations across seven states, which boasted just six locations a decade ago. A 2026 Food On Demand Outstanding Operator, the Hawaiian-style chain took efforts to revamp its off-premises operations in 2024 and 2025. From the introduction of a call center to catering menu innovation to new tech partnerships, the brand's recent investments continue to fuel its growth this year. Cassie Duval, Mo' Bettah's director of catering, said reshaping catering operations and experience has proven a significant focus for the brand even before she started in her role last April. One such effort was the introduction of call centers in late 2024, which eased in-store pressure, drove a 28 percent call-to-order conversion rate and accounted for 30 percent of overall catering sales. "Our call centers open from 8 a.m to 7 p.m., Monday through Friday, and Saturday, 10 a.m. to 4 p.m.," Duval said. "It really has helped take the pressure off the restaurants, so they're not taking those calls in the middle of lunch and being short with customers just because they're busy, or whatever that looks like. The call center can really focus on the customer: ask questions, talk them through our menu and upsell, too." After joining the team, Duval helped oversee an overhaul of the brand's catering offerings. Instead of group meals designed for 12 or 25 customers, the catering menu now features bundle packaging, which accounts for about 50 percent of catering sales. "We've rolled out quite a few items, and these are things that have been in the works with Mo' Bettahs in general, but we just kind of took it past the finish line," Duval said. "One of the big things we rolled out was our bundle packaging, which gives our guests just a little bit more of an option for price per person, and it also gives them more options." The new catering menu, Duval said, is now better tailored and streamlined for B2B orders, which often operate with price-per-person-oriented meal budgets. Similarly, Mo Bettah's switched to Olo catering software for advanced order tracking, which rolled out company-wide last June. The brand also partnered with Cartwheel for real-time self-delivery visibility, which increased efficiency and on-time performance metrics. "We went to Olo catering, which has been really great, because we're able to see customer trends," Duval said. "We're able to see emails, all of the customer data in there, and really focus on selling to those customers and their needs. So, if we see somebody with a business email, we can really cater to that and be able to build a relationship with them and build sales that way." When it comes to menu innovation, Duval said a top priority was simplifying the customer experience. "We want to make it easy for the customers to order and understand - not giving too many options, but also having those individual meals," Duval said. Looking forward, Duval said Mo' Bettahs hopes to integrate a customer relationship management system with Olo to further streamline the off-prem ordering process. "That will just help the sales managers be able to segment customers into different industries and look at their business a little bit differently so we can understand order frequency, guest habits (and) all of those different items," Duval said. The brand is also looking to introduce a loyalty program specifically designed for catering, benefitting large-order guests similarly to standard-order customers with rewards. "That (catering loyalty) is on the horizon, as well as really figuring out how we reward our customers for catering orders," Duval said. "We do have a regular loyalty platform; it just is not feasible with catering right now. So, that's something we're also working on this year: to be able to reward those customers with points in the restaurant." | / | / | / | Keep up with Food On Demand! Demographic Information
Olo, a restaurant technology platform, has completed its acquisition of Spendgo, a loyalty and guest engagement platform. The new Olo Loyalty solution will enable restaurant brands to enhance customer engagement and increase profitability alongside Olo's existing suite of ordering, payment, guest data and marketing tools. The acquisition addresses a significant market need, as approximately 65% of locations currently using Olo's platform employ loyalty programmes. Financial terms of the deal were not disclosed. Olo serves restaurants across North America with technology solutions designed to improve digital ordering and guest experiences.
Olo partners with Zipline to bring autonomous drone delivery to restaurants. Olo Inc., a leading restaurant technology provider, has partnered with Zipline, an autonomous delivery service, to integrate drone delivery capabilities into the Olo platform, according to a press release. The integration is expected to launch in early 2026. It will enable restaurant brands using Olo Rails to offer Zipline's autonomous drone delivery as a fulfillment option, streamlining operations while expanding their reach to serve more guests faster, more conveniently and more efficiently. Olo Rails consolidates orders from third-party marketplaces directly into restaurants' point-of-sale systems and kitchen displays, unifying workstreams, eliminating manual entry and reducing errors. Integrating Zipline's service into Rails will allow brands to manage traditional and autonomous delivery channels from a single source. The partnership comes as the drone delivery market experiences explosive growth and as guests increasingly expect and want faster, on-demand service. "Olo is committed to powering the restaurant of the future, partnering with cutting-edge technology providers that help restaurants run more efficiently and serve more guests nationwide," Noah Glass, founder and CEO at Olo, said in the press release. "As brands embrace innovative technologies to automate low-touch tasks such as delivery, we're ensuring our platform evolves with them. Integrating Zipline's proven drone delivery capabilities into Rails gives our customers - from emerging brands to enterprise leaders - seamless access to the future of last-mile logistics without added complexity. Together, we're redefining convenience, consistency, and brand-controlled guest experiences." Zipline has nearly 2 million commercial deliveries completed and now serves customers in almost 20 cities across the Dallas-Fort Worth metroplex. Zipline operates on four continents and safely makes a delivery somewhere in the world every 30 seconds. "Olo has built an extensive network of enterprise and emerging restaurant brands that are perfectly positioned to benefit from the rise of autonomous delivery," Chris Kenney, vice president of partnerships at Zipline, added in the press release. "Through this partnership, we're making drone delivery accessible to innovative, forward-thinking brands of all sizes, so that they can enhance guest experiences while reducing operational complexity and environmental impact. People love getting food Zipped to them - it keeps hot items hot, cold things cold and brings dinner for the whole family in a magical delivery experience." Zipline currently delivers orders up to 5.5 pounds, with plans to increase to 8 pounds over time. Delivery flights are often under five minutes, and Zips are thermally insulated to maintain food quality.
EveryBite joins olo to power the future of personalized dining. News provided by. SAN FRANCISCO, Nov. 5, 2025 /PRNewswire/ - EveryBite, the restaurant-tech company behind SmartMenu(TM), today announced it's joining Olo's partner ecosystem, making it easier for restaurants to deliver more personal, connected dining experiences. With over 7 million visits and counting across 7,000+ restaurant locations, SmartMenu(TM) is transforming how diners discover what to eat. Each visit sparks meaningful engagement, with guests exploring an average of twenty dishes, filters, or ingredients to find options that align with their tastes, nutrition goals, and dietary needs. This ingredient-first approach gives guests instant confidence in every choice, while empowering restaurants with actionable insights that drive loyalty, repeat visits, and measurable revenue growth. Now, through EveryBite's partnership with Olo, this personalized SmartMenu experience will extend even further, integrating directly into digital ordering channels to reach more guests, streamline operations, and unlock new opportunities for restaurant growth. SmartMenu data reveals that transparency and personalization are reshaping the way guests make purchasing decisions: * Dishes with complete ingredient details earn 4x more views. * Meals with clear allergen or dietary filters see 3.6x higher engagement and 2.8x more repeat visits. * With 70% of menu traffic now on mobile, guests make faster, filter-driven decisions that directly lead to more orders. * Menus that adapt to seasons and regions outperform static ones by 10 - 15%, with searches for "high-protein" and "low-carb" up 20 - 30% in summer and "gluten-free" and "vegan" surging in January. Together, these trends highlight the rise of the Modern Diner, a generation of Gen Z and Millennial guests who want to know exactly what's in their food and where it comes from. They're shaping the future of dining, representing 44% of today's dining guests and an estimated $200 billion in annual restaurant spending power. This audience delivers 24% higher lifetime value and stronger profit margins for restaurants that meet their expectations for transparency, personalization, and trust. Through Olo's platform, which serves over 750 restaurant brands and 89,000 locations nationwide, EveryBite will extend its ingredient-first personalization technology directly into digital ordering and loyalty ecosystems. Together, the two companies are bridging a critical gap between menu transparency, guest trust, and operational efficiency. "Consumers want more than just convenience, they want menus that reflect their unique needs," said Sid Conklin, CEO of EveryBite. "By partnering with Olo, we're giving restaurants the ability to meet the 33 million Americans with food allergies and the 105 million with dietary preferences where they already are, inside their ordering journey. That means higher guest satisfaction, stronger loyalty, and proven revenue growth." "EveryBite's SmartMenu solution aligns perfectly with Olo's vision to help restaurant brands treat every guest like a regular," said Sean J. Marrero - Senior Director, Partner Ecosystem at Olo. "Together, we're empowering brands to embrace digital tools that help them better understand and cater to each guest's unique needs - while staying compliant and reaching the larger community of allergen-sensitive and diet-conscious diners who represent a $133 billion market opportunity." The partnership will enable Olo customers to seamlessly integrate EveryBite's SmartMenu technology into their digital menus and ordering channels, helping them build trust, drive revenue growth, and deliver a modern dining experience that delights every guest. About EveryBite EveryBite powers personalized, ingredient-first menus for the modern restaurant industry. Its flagship product, SmartMenu(TM), helps restaurants capture the $133 billion market of consumers with allergies and dietary preferences by digitizing recipes, allergens, and nutrition into guest-facing menu experiences. With 7,000+ locations and 7 million+ consumer interactions, EveryBite is helping restaurants boost upsell, loyalty, and profit margins. Learn more at everybite.com About Olo Olo is a leading restaurant technology provider with ordering, payment, and guest engagement solutions that help brands increase orders, streamline operations, and improve the guest experience. Each day, Olo processes millions of orders on its open SaaS platform, gathering the right data from each touchpoint into a single source - so restaurants can better understand and better serve every guest on every channel, every time. Over 750 restaurant brands trust Olo and its network of more than 400 integration partners to innovate on behalf of the restaurant community, accelerating technology's positive impact and creating a world where every restaurant guest feels like a regular. Learn more at olo.com SOURCE EveryBite
Olo Inc. has entered a definitive agreement to be acquired by Thoma Bravo for $2 billion in an all-cash transaction. Olo shareholders will receive $10.25 per share, a 65% premium over the unaffected share price. The acquisition aims to accelerate Olo's growth and enhance its offerings for restaurant brands. The transaction, approved by Olo's Board, is expected to close by the end of 2025, subject to customary conditions and shareholder approval. Olo will become a privately held company.