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Computer World Services

Mission-critical IT services for government

Implementation Network Engineer

Network Engineering & AdministrationUpdated on Nov 13
Full-timeScott AFB, IL, USA$70k - $85k /yr

About the Job

Requirements

  • A bachelor's degree and 4–8 years of relevant experience, or a master's degree and 2–6 years of relevant experience.
  • Proficient knowledge of network hardware specifications, configuration and testing processes, and industry specifications.
  • Knowledge of configuring, activating, testing, and analyzing network systems.
  • Experience in network engineering, problem management, and performance management.
  • Understanding of basic telecommunications and information technology terminology and technology.
  • Knowledge of data and voice network design across transmission systems; router-to-router connections using military and commercial protocols such as BGP and ISIS; switch-to-switch trunking including VLANs; and circuit configurations through multiplexers.
  • Experience with network services such as BGP, OSPF, DHCP, DNS, TCP/IP, WAN, VPN, VLAN, and VRF, and network appliances such as routers, load balancers, domain name servers, and firewalls.
  • Ability to work in a team environment and independently complete assignments while continually developing process proficiency.
  • Strong written and verbal communication, team-building, and collaboration skills.
  • DoD-8570 IAT Level 2 baseline certification, such as Security+ CE or equivalent.
  • Active DoD Secret clearance, with the ability to obtain DoD Top Secret clearance.

Responsibilities

  • Perform customer coordination, Initial Test and Acceptance (IT&A), reporting, and data entry associated with new service activations to ensure implementation in accordance with Defense Information Systems Agency (DISA) standards.
  • Work directly with customers, solution architects, and vendor subject-matter experts to implement changes and identify, analyze, and resolve issues.
  • Manage service orders in accordance with change-management procedures.
  • Ensure Telecommunication Service Orders (TSOs) are in place and accurate for scheduled network additions and changes.
  • Initiate network-device configurations using configlets.
  • Analyze DISN and databases to validate and implement customer requirements.
  • Design and implement solutions to highly technical problems through testing, documentation, and modification of network-device configurations.
  • Coordinate and program customer circuit activation with commercial vendors to establish end-to-end connectivity.
  • Monitor networks to assess whether deployed changes have affected customer traffic, using expected traffic behavior, lessons learned, and customer reporting.
  • Use systems-analysis techniques and procedures, including consulting users to determine hardware, software, or system functional requirements in support of customer resources.
  • Engage DISA project managers and/or customers to resolve issues caused by incomplete or unclear requirements.
  • Contact stakeholders and facilitate approvals to maintain progress on service requests.

Desired Qualifications

  • Prior experience at DISA or knowledge of DISA systems and processes.
  • Prior experience with SharePoint data entry.
  • Experience performing customer outreach.
  • Experience with the DISA Request Fulfillment process and related documents, including TSRs, TSOs, and completion reports, as well as circulars.
  • Basic understanding of the Department of Defense, its policies, and hierarchy.
  • Basic understanding of DISA's organizational structure and how elements such as DITCO contribute to fulfilling mission-partner TSR requirements.
  • Network certifications such as Cisco certifications (CCNA, CCNP), Microsoft certifications (MCSE), security certifications (Security+ CE, CISSP), and ITIL certification.

About the Company

Computer World Services

Mission-critical IT services for government

Computer World Services provides IT services and support to the Federal Government, focusing on mission-critical and enterprise needs. Its offerings include IT operations and maintenance, systems architecture and engineering, cloud solution services, agile software development, call center outsourcing, and cybersecurity. The company works by delivering a range of services through a staff of 400+ across 20+ federal customers worldwide, pairing hands-on operations with engineering, cloud, and security capabilities to meet government missions. It differentiates itself through formal quality and process certifications (ISO 9001:2015 and CMMI-DEV Level 3) and a track record of ongoing process improvement. The company’s goal is to provide reliable, secure, and scalable IT support and development to federal agencies, ensuring mission success and continual performance improvement.

Company size
201-500
Company stage
Not listed
Total funding
Not listed
Headquarters
Falls Church, VA
Founded
1990

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