P

PENN Entertainment

Operates casinos, racetracks, and online betting

Dealer

Food Service & HospitalityPosted on Nov 5
Full-timeVicksburg, MS, USA$4.25 /hrIn-person

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • Completion of Dealers School or six months of experience as a dealer with at least two high-volume main games, such as Blackjack, Craps, or Roulette, is required.
  • Must have strong verbal communication skills and be fluent and literate in English.
  • Must be able to maintain a high level of confidentiality and professionalism.
  • Must be knowledgeable about applicable state gaming laws and regulations.
  • Must have customer service and interpersonal skills.
  • Must be able to maintain a high level of energy and take a proactive and strategic approach to dealing with issues.
  • Must be able to work collaboratively and communicate effectively with team members at all levels of the organization.
  • Must be organized and detail-oriented.
  • Must be able to add, subtract, multiply, and divide accurately to figure payoffs.
  • Must be able to work any shift or hours, including nights, weekends, holidays, and overtime.

Responsibilities

  • Adhere to all departmental and property policies and procedures regarding guest service standards.
  • Acknowledge, greet, and converse in English with all guests; offer assistance and information to anyone showing an interest in gaming.
  • Provide fast, flawless, personalized service to players.
  • Build and maintain rapport with guests.
  • Maintain knowledge of all aspects of the games dealt.
  • Comply with company and departmental policies and procedures, state gaming regulations, and internal controls.
  • Conduct assigned games according to procedure.
  • Ensure appropriate game protection and game pace for all players.
  • Learn and be familiar with the property's other gaming and entertainment or service activities to provide accurate information and enhance the guest experience.
  • Ensure payouts are made quickly and accurately.
  • Fill and credit tables by verifying chips.
  • Open and close tables according to established guidelines and procedures.
  • Perform other related and compatible duties as assigned.
  • Maintain strict confidentiality in all company matters.

About the Company

PENN Entertainment

Operates casinos, racetracks, and online betting

Penn Entertainment runs a nationwide network of casinos and racetracks and builds a strong online gaming and sports betting platform. It operates 42 casinos and racetracks across 19 states, alongside a digital sports betting and iGaming presence and sports media properties. Its products work by combining physical venues with online platforms so customers can bet, play casino games, or follow sports content across both in-person and digital channels, using a unified account and cross-channel experiences. Compared with competitors, the company differentiates itself with its large, diverse footprint and its omni‑channel approach that links land-based gaming, online wagering, and media partnerships into one ecosystem. The company’s goal is to lead the North American gaming industry by growing its community of players and expanding its integrated entertainment experiences across physical venues, online platforms, and media.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Wyomissing, PA
Founded
1972

Recently Posted Jobs

Explore more opportunities at PENN Entertainment

See more jobs