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ChenMed

High-touch primary care for underserved seniors

Medical Assistant - Early Embrace

Clinical Support & Patient AdministrationPosted on Nov 12
Full-timeRoselawn, IN, USA

About the Job

Requirements

  • A high school diploma or equivalent education (GED) is required.
  • Graduation from a nationally accredited Medical Assistant, Patient Care Technician, Emergency Medical Technician (EMT), or Paramedic program is required.
  • At least one year of work experience as a Medical Assistant, Patient Care Technician, EMT, or Paramedic is required.
  • Basic Life Support (BLS) for Healthcare Providers is required.
  • Knowledge of medical products, terminology, services, standards, policies, and procedures.
  • Basic phone and computer operation skills.
  • Proficiency in Microsoft Office Suite products, including Word, PowerPoint, Outlook, and Excel, and other word-processing, spreadsheet, database, email, and presentation software.
  • Spoken and written fluency in English.
  • Ability and willingness to travel locally and/or regionally up to 10% of the time to assist in covering other centers as needed.
  • Ability to work evenings, weekends, and/or holidays as needed.
  • Ability to measure and record patient vital signs, record patient interviews and medical histories, and document information accurately.
  • Ability to prepare patients for examinations, perform routine screening tests, and collect phlebotomy and other laboratory specimens and perform basic waived laboratory tests.
  • Ability to perform non-critical medical and therapeutic procedures, prepare and administer medications, change dressings, apply bandages, remove sutures, and provide other first aid under physician supervision.
  • Ability to maintain supplies and equipment, stock and sterilize instruments, and follow OSHA safety standards.
  • Ability to use appropriate medical terminology and follow legal and ethical professional conduct.

Responsibilities

  • Measure and record patient vital signs and record patient interviews and medical histories.
  • Catalog and communicate patient needs to the primary care provider, clinician, specialist, and/or other clinical personnel.
  • Prepare patients for examinations, perform routine screening tests, assist physicians with examinations, and explain treatment procedures and physician instructions to patients.
  • Observe patients and report changes in their conditions to the primary care provider, clinician, specialist, and/or other clinical personnel.
  • Perform non-critical medical and therapeutic procedures based on medical instructions; collect phlebotomy and other laboratory specimens; and perform basic waived laboratory tests.
  • Prepare and administer medications, change dressings, apply bandages, remove sutures, and perform other first aid procedures, including using CPR skills when necessary, under physician supervision.
  • Maintain supplies and equipment, stock and sterilize instruments, practice OSHA safety standards, and complete accurate, legal, and ethical documentation.
  • Process patient phone messages, return calls, route messages to other team members, and call patients to obtain and relay pertinent information for the physician.
  • Upon physician approval and authorization, call prescriptions in to the pharmacy; authorized individuals use the ChenMed Rx system to support physician medication dispensing.
  • Provide health coaching to a defined group of patients to support healthy lifestyle choices and follow up with coached patients via weekly calls.
  • Travel locally and/or regionally as needed to assist in covering other centers.
  • Perform other duties as assigned and modified at the manager’s discretion.

Desired Qualifications

  • Experience working with geriatric patients.
  • Experience with an electronic medical record (EMR) system.

About the Company

ChenMed

High-touch primary care for underserved seniors

ChenMed provides primary care for underserved, moderate-to-low-income seniors with complex chronic diseases through a network of 100+ centers across 15 states. Its high-touch, preventive primary care model emphasizes longer visits and closer patient relationships, enabled by a lower doctor-patient ratio and physician-led operations. This approach distinguishes it from typical primary care providers by offering more time per patient, personalized care, and a mission-driven culture. ChenMed aims to improve health outcomes and lives by delivering accessible, patient-centered care while transforming how care is delivered to needy seniors.

Company size
1,001-5,000
Company stage
Grant
Total funding
$300K
Headquarters
Miami Gardens, FL
Founded
1985

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