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Wash U

Academic research and entrepreneurial institution

Medical Assistant 2 - Orthopedic Surgery

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeChesterfield, MO, USA$17.89 - $26.35 /hr

About the Job

Requirements

  • A high school diploma or equivalent high school certification, or a combination of education and experience, is required.
  • Be a registered or certified Medical Assistant with six months of related work experience. Related experience may include work as a military medic, emergency medical technician, Nurse’s Aide, physical therapy or nurse technician, or certified athletic trainer.
  • Medical Assistant credentials must be obtained through an in-person proctored exam from NHA, AAMA, or AMT; in-person proctored credentials from other certifying bodies may be accepted with Human Resources approval.
  • Alternatively, graduate from an accredited nursing program, such as RN/LPN, or a comparable allied health training program with at least one year of relevant experience.
  • Alternatively, provide proof of Medical Assistant certification or registration and successfully complete the certification exam within six months of hire, or within a shorter timeframe set by the hiring manager; online-proctored exams do not satisfy this credential requirement.
  • Hold Basic Life Support certification; online certifications without a skills-assessment component do not meet the requirement.
  • No specific work experience is required in the general qualifications section; the detailed required qualifications specify the related-experience alternatives above.
  • A driver's license is not required.

Responsibilities

  • Prepare and maintain exam rooms and charts, obtain reports and records, assist with patient flow, and support the smooth operation of the clinical office.
  • Interact directly with clinic patients and perform clinical tasks that may include obtaining vital signs, conducting electrocardiograms, performing phlebotomy, and verifying medications.
  • Prepare for office hours by obtaining charts, scheduling tests, and preparing exam rooms.
  • Assist with examinations, procedures, and laboratory tests.
  • Assist with renewal and authorization of non-narcotic medications under standing orders and department guidelines when applicable.
  • Administer medications, including vaccines and intramuscular and subcutaneous injections, under orders from physicians or nurse practitioners when applicable.
  • Direct patient flow, assist with special procedures and treatments, and complete requisitions.
  • Route phone messages, patient questions, and telephone communications to appropriate personnel.
  • Support care coordination by contacting patients with test results, scheduling appointments, assisting with return calls, scheduling surgeries, diagnostic procedures and admissions, and monitoring new and returning patient contacts and follow-up appointments.
  • Complete necessary paperwork and documentation in a timely manner.
  • Answer basic patient and family questions about treatments, diagnoses, and procedures.
  • Complete requisitions or orders under WashU guidelines when applicable.
  • Monitor supply inventory to ensure adequate supplies, equipment, and garments are available and comply with regulations.
  • Clean and stock exam rooms and sterilize instruments.
  • Maintain HIPAA compliance and required skills and competencies, and participate in in-services, staff programs, continuing education, and cross-training according to established standards and WashU policies.
  • Comply with OSHA requirements and applicable state and federal regulatory standards.
  • Participate in quality-improvement activities to support appropriate clinical outcomes.
  • Perform other duties as assigned.

Desired Qualifications

  • Two years of Medical Assistant experience is preferred.
  • Preferred skills include anatomy, clinical care, communication, cross-functional teamwork, electrocardiography, electronic medical records, Epic EHR, HIPAA compliance, interpersonal communication, interpersonal relationships, medical terminology, OSHA compliance, patient care, patient medications, phlebotomy, physiology, and vital signs.

About the Company

Wash U

Academic research and entrepreneurial institution

Wash U turns groundbreaking research from Washington University in St. Louis into practical knowledge, technologies, and programs that benefit society by funding research, translating discoveries, and forming partnerships for technology transfer and entrepreneurship. It moves ideas from the lab to real-world use through translation, licensing, and collaboration with industry and other researchers. The university stands out due to its combination of high-impact research, Nobel-level expertise, transparent financial reporting, and a proven path for turning discoveries into public benefits through partnerships and entrepreneurship. Its goal is to build collaborative ecosystems that address global challenges and help create a more equitable future.

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Founded
1853

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