Safelite

Auto glass repair and replacement services

Fulfillment Center Operations Manager

Warehouse & FulfillmentConfirmed live in the last 24 hours

Full-timeWindsor, CT, USAIn-person

About the Job

Requirements

Must be at least 18 years old.
Must have a valid driver's license and successfully complete a Motor Vehicle Records check.
Must have 5–7 years of leadership and supervisory experience; supply chain experience is preferred.
Must demonstrate the ability to exceed key performance indicators in service-oriented industries while prioritizing quality, business partnerships, and customer outcomes.

Responsibilities

Lead a collaborative team of supervisors to support efficient fulfillment operations.
Inspire teams to surpass business objectives by connecting them with the company mission, goals, and strategy.
Provide guidance and accountability to align shift supervisors and associates with operational goals.
Cultivate a safe and supportive environment that engages associates and supervisors.
Develop and execute operational plans to optimize site throughput and meet budget targets.
Implement solutions to enhance productivity, optimize inventory management processes, and minimize part breakage to improve service delivery.
Coordinate staffing and resources for daily operations and special projects.
Encourage cross-shift collaboration to enhance operational efficiency and continuous improvement.
Ensure compliance with pertinent federal, state, and local regulations, including OSHA, CDL, DOT, and MHE requirements, within the supply chain site.
Proactively identify health and safety risks, implement resolutions, and provide coaching or training on best practices.

Desired Qualifications

Experience with Korber or related warehouse management system software is preferred.
Supply chain experience is preferred.

Does this position interest you? You should apply – even if you don’t match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work.

The Fulfillment Center Operations Leader guides a team of Supervisors, promoting collaboration and achieving results in line with business objectives. They cultivate an inclusive culture, nurture talent, and strategically align operations to fulfill the service requirements of field partners.

What You’ll Get

Competitive salary plus annual bonus opportunities.
Weekly payday on every Friday!
Total job benefits valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days.
View all our health, wealth, and life offerings at www.safelitebenefits.com.

What You’ll Do

Empower Your Team

Lead a collaborative team of supervisors for efficient fulfillment operations.
Inspire teams to surpass business objectives by connecting them with company mission, goals, and strategy.
Provide guidance and accountability to align shift supervisors and associates with operational goals.
Cultivate a safe and supportive environment that engages both associates and supervisors.

Drive Customer-Centric Operations

Develop and execute operational plans to optimize site throughput and meet budget targets.
Implement solutions to enhance productivity, optimize inventory management processes and minimize part breakage for improved service delivery.
Coordinate staffing and resources for daily operations and special projects.
Encourage cross-shift collaboration to enhance operational efficiency and drive continuous improvement.

Fuel Health & Safety Vision

Ensure compliance with pertinent Federal, state, and local regulations including OSHA, CDL, DOT, and MHE within supply chain site.
Proactively identify health and safety risks, swiftly implementing resolutions, and providing coaching or training on cutting-edge best practices.

What You’ll Need

Must be 18 years old.
Valid driver's license required; successful Motor Vehicle Records check (MVR) completion.
5-7 years of leadership and supervisory experience, preferably in supply chain.
Experience with Korber or related WMS software preferred.
Demonstrated ability to exceed KPIs in service-oriented industries, prioritizing quality, business partnerships, and customer outcomes.
People-first mentality with a solution-oriented approach.

Apply today to start your fulfilling journey!

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About the Company

Safelite

Auto glass repair and replacement services

Safelite provides auto glass repair and replacement in the United States for individual vehicle owners, insurance companies, and fleet operators. Its services include windshield repair, windshield replacement, side window replacement, back glass replacement, power window repair, and safety systems recalibration, offered through both in-shop and mobile options to maximize convenience. The company uses its own technology to ensure precise installation and employs extensively trained technicians, backed by a nationwide warranty. Revenue comes from direct customer payments, insurance claims, and business partnerships. Safelite also recycles used auto glass as part of its eco-friendly practices. Its differentiators are a strong focus on customer convenience, comprehensive technician training, proprietary installation technology, and broad coverage with a nationwide warranty. The goal is to provide reliable, convenient, and high-quality auto glass services across the country.

Company size: 5,001-10,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Columbus, OH
Founded: 1947

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