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Ströer

Outdoor advertising network and digital media

Call Center Agent - m/w/d, Second Level Support

Customer SupportConfirmed live in the last 24 hours
Full-timeDüsseldorf, Germany€28.9k - €31.3k /yr

About the Job

Requirements

  • Strong spoken and written German language skills are required.
  • Previous experience is not required; the position is suitable for career changers and entry-level candidates.
  • Availability of 20 to 40 hours per week is required.

Responsibilities

  • Support customers by telephone with their concerns and guide them step by step according to clear procedures.
  • Answer customer inquiries about products, tariffs, and processes conscientiously and courteously.
  • Handle follow-up work and ensure accurate documentation of all cases.
  • Remain solution-oriented and reassure customers who are uncertain.

About the Company

Ströer

Outdoor advertising network and digital media

Ströer is a German digital multi-channel media company that combines outdoor advertising with online marketing and e-commerce. Its products run across multiple channels by using its physical advertising network (billboards and pillars) together with online assets like t-online.de to create unified campaigns. The company sets itself apart by offering an integrated, end-to-end advertising ecosystem that connects offline reach with a broad digital portfolio under one platform. Its goal is to be the leading provider of cross-channel advertising in Germany, uniting offline and online media for brands.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Cologne, Germany
Founded
1990

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