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Old Mutual

Life insurance, asset management, and banking

MFC Salaried Financial Advisor

Wealth Management & Financial AdvisoryConfirmed live in the last 24 hours
Full-timeDurban, South AfricaNo salary listedIn-person

About the Job

Requirements

  • Grade 12 (Matric) certificate.
  • FAIS compliance.
  • A valid driver's licence and own car.
  • A clear criminal and credit check.
  • A minimum of 3 years of work experience, preferably in sales.
  • Computer literacy, including the Microsoft Office suite.
  • Excellent written and verbal communication skills.
  • NQF Level 5 Higher, Advanced, or Occupational Certificate, or equivalent.

Responsibilities

  • Provide advice on a specific range of products to an allocated market and achieve results through individual efforts.
  • Provide quality customer service while identifying opportunities to secure new business or support retention, including processing cases, handling complex queries, and investigating and resolving customer problems.
  • Analyze problems and issues to identify suitable technical or professional solutions.
  • Receive visitors, assist with information requests, and refer complex matters to colleagues.
  • Schedule customer follow-up actions and enter relevant information into the customer relationship management system after each contact to support call planning, data quality, customer retention, and business development.
  • Set objectives for sales calls or meetings, tailor presentation materials, ask questions to assess customer interest and needs, and provide further information or explanations.
  • Develop and implement relationship management plans for prospective customer accounts, build relationships with decision-makers and influencers, and support information flow and issue resolution.
  • Learn and follow organizational policies, procedures, regulatory codes, and codes of conduct; obtain supervisor or manager authorization for exceptions to mandatory procedures.
  • Monitor and assess sales and market data for an allocated geographic region to help management identify business development opportunities.
  • Build a professional network, represent the organization at sector events, gather market intelligence, and enhance the visibility and reputation of the organization and its products and services.
  • Research and select information to analyze key themes and trends using primary data sources and business intelligence tools.
  • Participate in and contribute to internal and external networks of people, technologies, and ideas.
  • Maintain strong customer relationships and recommend financial solutions aligned with customers' goals, the customer value proposition, and compliance frameworks.
  • Complete formal in-house training, prescribed regulatory examinations, accreditation with the Financial Services Regulatory authority, and ongoing professional development.

Desired Qualifications

  • RE5 is an advantage.

About the Company

Old Mutual

Life insurance, asset management, and banking

Generating summary for Old Mutual.

Company size
10,001+
Company stage
IPO
Headquarters
London, United Kingdom
Founded
1845

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