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Delivery Hero

Global online food delivery marketplace

Workforce Planning Manager

Corporate Finance & FP&AConfirmed live in the last 24 hours
Full-timeSingaporeNo salary listedIn-person

About the Job

Requirements

  • 4–7 years of experience in workforce planning, HR controlling, FP&A, people analytics, financial planning or a similar analytical discipline.
  • Experience owning workforce or financial planning processes across a complex business, function, country or multi-market scope.
  • Strong knowledge of headcount and position management, budgeting, forecasting, personnel-cost planning, variance analysis and profit and loss (P&L).
  • Hands-on experience with Anaplan or a comparable enterprise planning platform, including planning cycles, scenarios, inputs, outputs and reconciliations.
  • Advanced Excel or Google Sheets skills, with the ability to structure, validate and analyse large datasets and create clear decision materials.
  • Ability to connect human resources and organisational changes to financial impact and translate analysis into clear options, risks and recommendations.
  • Stakeholder management and influencing skills, with the confidence to challenge assumptions and drive alignment without formal authority.
  • Ability to manage competing priorities and deadlines with strong ownership.
  • High integrity and discretion when handling sensitive employee, organisational and financial data.
  • Fluent English communication skills, written and verbal.

Responsibilities

  • Own end-to-end workforce planning for the assigned scope across annual budget, forecasts and multi-year planning cycles.
  • Lead planning discussions with People, Finance and business stakeholders, challenging assumptions and driving alignment on headcount, capacity and personnel costs.
  • Act as a subject-matter expert on workforce-planning standards, including positions, vacancies, hires, exits, compensation, transfers, recharges and restructuring impacts.
  • Manage workforce assumptions and movements in Anaplan WFP and ensure alignment with the P&L module in partnership with Finance.
  • Own workforce-planning-to-P&L reconciliations, investigate variances and drive timely resolution of data or process issues.
  • Lead monthly workforce performance reviews, explain headcount and personnel-cost variances, and highlight key risks and opportunities.
  • Develop workforce scenarios and sensitivities covering growth, attrition, vacancies, compensation, productivity and restructuring, and translate findings into clear recommendations.
  • Maintain workforce reports and dashboards, ensuring data quality, consistency and traceability across Anaplan, Workday/HRIS and Finance sources.
  • Identify planning risks and dependencies, drive follow-ups and ensure actions, approvals and deadlines are completed.
  • Lead selected process improvements, including planning standards, controls, documentation, testing and adoption of workforce-planning tools.
  • Provide functional guidance and quality review to analysts and planning contributors where required.

Desired Qualifications

  • Workday experience, particularly organisational structures, position management and headcount movements.
  • Experience with Power BI, Tableau, SQL or similar data and visualisation tools.
  • Experience working in a multi-country or matrix organisation with People and Finance stakeholders.
  • Experience supporting reorganisations, restructuring, productivity or workforce-transformation initiatives.
  • Experience providing functional guidance, quality review or coaching to analysts.

About the Company

Delivery Hero

Global online food delivery marketplace

Delivery Hero SE runs a global online marketplace for food delivery and on-demand services. It connects customers with restaurants, local shops, and delivery-only Dmarts through mobile apps and websites, with orders placed and paid online and deliveries handled by its logistics network. The platform makes money mainly from commissions on each order, delivery fees, advertising, and quick-commerce services for groceries and household items. Its approach combines a wide geographic reach with multiple lines of business (restaurant delivery, groceries, and logistics), often growing by acquiring local competitors, to control both the marketplace and delivery operations and capture a large share of local on-demand commerce.

Company size
10,001+
Company stage
IPO
Headquarters
Berlin, Germany
Founded
2011

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