Commercial Roofing Operations Manager
$70k - $80k/yr
Senior
Bachelor's
Savannah, GA, USA
In PersonPrimarily office-based, with case-by-case field work on commercial roofs.
Facilities Operations
About the job
Requirements
- At least 5 years of construction project management experience.
- A high school diploma or equivalent is required; a college degree is preferred.
- A valid driver's license is required.
- Proficiency with Microsoft Outlook, Word, Excel, scheduling software, and service software.
- A strong commitment to safety and understanding of Occupational Safety and Health Administration regulations and safe work practices.
- Ability to plan daily work, assign responsibilities, and manage labor productivity.
- Ability to read blueprints, shop drawings, specifications, and project plans.
- Ability to estimate material needs, manage inventory, and minimize waste.
- Strong organizational, problem-solving, and decision-making abilities.
- Effective verbal and written communication with customers, construction managers, and internal teams.
- Strong knowledge of commercial roofing systems, including thermoplastic polyolefin, ethylene propylene diene monomer, polyvinyl chloride, modified bitumen, and metal roofing.
- Ability to lift and carry items weighing 50 pounds; stand, walk, and balance for long periods; repeatedly or continuously use abdominal and lower back muscles; see details at close range; and perform repetitive movements including bending, twisting, kneeling, crouching, stooping, or crawling.
- Ability to work in an office and outdoors, including in temperatures above 90°F or below 32°F, at heights and in potentially dangerous conditions, in bright or inadequate lighting, with loud or distracting noise, and around contaminants, hazardous materials, or potentially hazardous equipment. Strict adherence to safety policies, procedures, and regulations is required.
Responsibilities
- Plan, schedule, and dispatch daily service and repair work, assigning technicians and crews by priority, skill set, and location, and adjusting for emergency calls, weather, and customer changes.
- Maintain job records, including daily job reports, time sheets, safety huddles, toolbox talks, photos, and weather or delay reports.
- Review each service request, work order, and job file before work begins, including scope of work, materials, roof access, labor budget, job site contacts, and roof warranty status.
- Complete and process purchase orders, delivery forms, and equipment request forms.
- Serve as the primary contact for customers and property managers for service work, handle communication beyond the technician's scope, and keep customers informed about schedule changes and job status.
- Ensure work orders, purchase orders, service agreements, and permits are in place and authorized before materials are released or work is performed on-site.
- Review technician inspection reports, photos, and findings, and recommend repair approaches.
- Monitor job progress and costs, and review and approve timesheets for completeness and accuracy.
- Submit billings and invoices accurately and on time based on contract or service agreement terms.
- Monitor material needs and service truck inventory daily, plan ahead to prevent shortages, ensure service vehicles and equipment are inspected and maintained, and report broken or defective equipment to the toolroom and garage.
- Lead daily department meetings and weekly scheduling meetings, providing status reports and cost information on current jobs.
- Supervise, support, and train technicians on safety, quality, and productivity.
- Ensure proper safety equipment is on-site and used correctly, and enforce company safety policies and procedures.
- Coordinate the punch list, final cleanup, and job closeout, including completion photos and documentation for the customer.
- Review completed job performance with management regarding safety, quality, budget, and customer satisfaction.
- Assist in the field as needed with leak diagnosis and repairs to roof and wall systems, including single-ply, modified bitumen, built-up roofing, metal, slate, and asphalt, as well as flashing, coping, gutters, downspouts, curbs, sealants, and coatings.
Desired Qualifications
- Hands-on commercial roofing experience.
- OSHA 10- or 30-hour training, First Aid training, and CPR training.
- Spanish language proficiency.
About the company
Baker Roofing is a large commercial roofing contractor with 29 locations across the Southeast and Mid-Atlantic. It provides roofing services for commercial properties, including installation, maintenance, and repairs. The company works through on-site teams led by professional crews and emphasizes clear communication, honest partnerships, and a standard of work that lasts. Since 2025, every employee is an owner, aligning personal accountability with project quality and customer satisfaction. Baker Roofing differentiates itself by growing market-by-market rather than through acquisitions and by pursuing lifetime relationships rather than short-term deals. Its goal is to deliver high-quality roofing work that earns long-term trust and peace of mind for clients, employees, and the industry alike.
Company Size
501-1,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Memphis, Tennessee
Founded
1915
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Simplify's Take
What believers are saying
- 2026 hiring pages list dozens of openings, including leadership roles across nine states.
- Employee ownership strengthens retention and recruiting after the July 2025 ESOP launch.
- Digital automation from NeuraFlash improves dispatch, quoting, and field productivity immediately.
What critics are saying
- OSHA opened open inspections in Virginia, Tennessee, Florida, Maryland, and North Carolina in 2025-2026.
- A September 2025 Norfolk OSHA case carried a $8,390 serious citation contested through 2026.
- Repeated safety enforcement can block public-sector bids and trigger contract losses within months.
What makes Baker Roofing unique
- July 2025 ESOP made Baker Roofing 100% employee-owned across 29 locations.
- December 2024 NeuraFlash deployed Salesforce CPQ, Field Service, and MuleSoft integrations.
- Baker Roofing's 110-year brand and Southeast footprint signal durable contractor trust.
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Benefits
- Paid Vacation
- Paid Holidays
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401(k) Company Match
- Company Equity
- Training Programs
- Conference Attendance Budget