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NERv Technology Inc. D.B.A. FluidAI Medical

Technical Program Director - Health Systems

Full-TimeUpdated
CA$100k - CA$125k
Senior
Bachelor's
Kitchener, ON, Canada
In PersonBased at the Kitchener HQ, with regular travel and sustained on-site presence at customer locations in Canada and the US.
Project & Program ManagementProgram Management, Proposal Management

About the job

Requirements
  • A bachelor's degree in engineering, computer science, health informatics, business, or a related field, or equivalent practical experience.
  • At least 7 years of experience delivering healthcare technology programs, including at least one program taken from planning through go-live, and business development experience.
  • Demonstrated ownership of a program end to end, from requirements through implementation and handover to operations.
  • Working fluency across clinical applications and electronic health record platforms, integration and interoperability (HL7 v2, FHIR), medical devices, networks, and healthcare cybersecurity.
  • Ability to hold credible clinical conversations across specialty lines and convert clinician input into requirements.
  • Experience coordinating with executives, engineers, IT teams, clinicians, and other stakeholders.
  • Strong quantitative skills and the ability to defend assumptions to clinical, financial, and design audiences while distinguishing approved facts from working assumptions.
  • Executive presence and comfort owning difficult client conversations; ability to direct and influence senior peers.
  • Willingness to travel regularly within Canada and the United States, with sustained on-site presence with customers.
  • Comfort working in a fast-moving startup environment.
  • Business development experience, including proposals and new engagement scoping.
Responsibilities
  • Serve as the primary point of contact for the client on commercial and technology matters, lead external cross-party calls, and manage day-to-day client relationships.
  • Own the program's technology strategy, roadmap, and requirements for new site implementation.
  • Own program delivery across planning, implementation, and operations phases for new site implementation.
  • Evaluate emerging healthcare technology and make adoption and partnership recommendations for the program.
  • Own analytics models and forecasting for volumes, cost, length of stay, procedure times, and geographic patterns, and build visual simulation tools for client exploration and testing.
  • Assemble and direct specialist teams delivering integration, design, commissioning, and end-to-end testing, and be accountable for technology readiness at go-live.
  • Own documentation, reporting, and proposals across business engagements, including recommendations on scope, phasing, and next steps.
  • Drive business development across new and existing accounts, including opportunity qualification, customer and partner discovery, market research, and pricing.
  • Represent the company with customers, partners, and at industry events, and relay market and clinical feedback to product and commercial teams.
  • Lead proposal development for new engagements, working with internal teams through contract close.
Desired Qualifications
  • Familiarity with emerging hospital technologies.
  • Consulting, owner's representative, or health system PMO experience.
  • Experience supporting procurement or vendor evaluation processes.

About the company

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NERv Technology Inc. D.B.A. FluidAI Medical

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