Registration Specialist 1
CoxHealth
Registration Specialist 1
CoxHealth
Hospital network with clinics and ERs
Facility:
Ferrell Duncan Clinic: 1001 E Primrose St., Springfield, Missouri, United States of America, 65807




Department:
1307 Patient Access Services CMGScheduled Weekly Hours:
20Hours:
8:00 am - 1:00 pm Monday-ThursdayWork Shift:
Day Shift (United States of America)CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence:
Named one of Modern Healthcare’s Best Places to work five times.
Named one of America’s Greatest Workplaces, Greatest Workplaces in Healthcare (2025, 2026), Greatest Workplaces for Women (2023, 2024), and Greatest Workplaces for Diversity (2024) by Newsweek and Plant-A Insights Group.
Acknowledged by Forbes as one of the Best Employers for New Grads.
Healthcare Innovation's Top Companies to Work for in Healthcare (2025).
Benefits
Medical, Vision, Dental, Retirement with Employer Match and more (20+ hrs/week)
For a comprehensive list of benefits, please click here: Benefits | CoxHealth
Job Description:
The Registration Specialist is responsible for assisting patients during the on-site registration and arrival process for scheduled and unscheduled visits as well as completing financial clearance functions. This individual completes the registration for scheduled and unscheduled visits by collecting accurate demographic information, insurance information, and handling patient financial obligation at the time of service. The Registration Specialist I greets and serves patients and internal team members in a professional, friendly, and respectful manner to promote positive encounters. Some travel from site to site, as well as extended hours may be required of a Registration Specialist I based on business needs of the department.Education ▪ Required: High School Diploma or Equivalent Experience ▪ Preferred: 1-2 Years Related Experience Skills ▪ Excellent customer service skills and ability to work with the public and co-workers ▪ Excellent verbal and written communication skills ▪ Able to work independently and collaboratively in a team ▪ Proficient in using computers and computer systems ▪ Ability to multi-task in a fast-paced environment Licensure/Certification/Registration ▪ N/ACoxHealth operates as a regional health system with six hospitals, more than 80 clinics, five emergency rooms, and about 13,000 employees across southwest Missouri. It delivers a wide range of medical treatments and services through its network, coordinating primary, specialty, urgent, and hospital-based care to meet patient needs. The system’s care works by connecting hospitals, clinics, and ERs under one network to provide consistent, accessible health services and care pathways for patients. CoxHealth differentiates itself by being the area leader in health care and community involvement, leveraging a large regional footprint and a strong commitment to community health as part of its mission. Its goal is to improve the health of the communities it serves and to be the best for those who need care.
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