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The Global Ambassador Hotel

Host/Hostess

Dining, Bar & Counter ServiceUpdated on Nov 11
Full-timePhoenix, AZ, USA$17 /hrIn-person

About the Job

Requirements

  • Previous hosting or restaurant experience is preferred.
  • Excellent interpersonal and communication skills are required.
  • Ability to multitask and work in a fast-paced environment is required.
  • Must have a desire to serve guests and enjoy working as part of a team.
  • Passion for providing outstanding guest service is required.
  • Professional appearance and demeanor are required.
  • Must be able to work on holidays and/or weekends.
  • Proof of eligibility to work in the United States is required.

Responsibilities

  • Warmly greet and seat restaurant guests.
  • Manage restaurant guest flow and seating efficiency.
  • Monitor and maintain adequate table availability.
  • Address guest concerns and requests in a timely manner.
  • Work closely with restaurant management and wait staff.
  • Maintain a professional, friendly, and hospitable presence.
  • Ensure reception and waiting areas are properly supplied and set up.
  • Perform other duties as assigned to support restaurant operations.
  • When possible, open the front door for guests entering or leaving the restaurant.
  • When the restaurant is on a wait, record each guest’s name and party size and provide an estimated waiting time.
  • Call out the guest’s name and party size when tables become available.
  • Accommodate special seating requests whenever possible.
  • Seat guests based on their preferences while balancing guest flow in service stations.
  • Upon seating guests, offer them a menu and inspect the table for proper presentation and completeness.
  • Thank guests as they leave and invite them to return.
  • Answer incoming phone calls, take complete messages, and complete timely callbacks.

Desired Qualifications

  • Previous hosting or restaurant experience.

About the Company

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