Financial Systems Analyst and Systems Administrator

ABOUT THE JOB

The ACLU seeks applicants for the full-time position of Financial Systems Analyst and Systems Administrator in the Information Technology Department of the ACLU’s National office in New York, NY. This is a hybrid role that has in-office requirements of two (2) days per week or eight (8) days per month.

The Information Technology (IT) department provides technology-based services and support for a more than 600-person National staff at our New York, Washington, DC, San Francisco, the Dakotas, Puerto Rico, and Durham offices. This includes staff based in remote locations and Affiliate offices nationwide that participate in the Affiliate Technology Services program. ACLU IT support staff ensures that business critical services are available to all staff. 

WHAT YOU'LL DO 

Reporting to the Chief Information Officer (CIO), the Financial Systems Analyst and Systems Administrator works closely with Accounting and FP&A (“Finance”), HR, IT engineers and technicians, and vendors to ensure NetSuite runs smoothly and integrates effectively with other SaaS platforms such as Workday, Concur, and Vena. They have demonstrated hands-on technical experience with NetSuite administration, configuration, systems integration, data management, along with strong finance and accounting acumen to translate business needs into integrated processes and technical solutions. They are highly effective, mission-driven, and detailed-oriented with a passion for delivering exceptional customer service and continuous improvement, ideally with experience working in large, nonprofit legal and advocacy settings. 

YOUR DAY TO DAY

• System Administration & Maintenance: manage ACLU’s financial ecosystem (i.e., accounting, expense, HRIS/HCM, budget, etc.), including daily operational duties including but not limited to:
  • user account provisioning, role and permission assignments according to established SOPs and least privilege principles;
  • ensuring financial systems adhere to industry standards (i.e., GAAP, FASB), and financial reports comply with local, state, and federal regulations
  • proactively assess for impact, prepare and conduct functional and regression tests in sandbox environment;
  • data imports from and exports to third-party systems, external entities such as financial institutions;
  • lead proper systems and user change management through documentation, communication, and training, ensuring seamless production releases and high system availability, reliability, and security
• Reporting & Analytics: create, maintain, deploy, and train users on reports, saved searches, dashboards, and other analytical capabilities that deliver actionable business insights and financial/accounting oversight, adhering to sound data management and information security principles
• Integration Management: working in conjunction with Finance and adjacent teams, architect and maintain systems integrations with third-party applications and/or entities, ensuring secure, reliable, and accurate source-to-target data flows and system reliability, resiliency, and performance
• Confidential Information: exercises discretion, due diligence, and due care always, handling highly sensitive financial and personnel information through daily operations, troubleshooting, integrations with and access to financial and HR ecosystems
• User Support & Training: provide exceptional technical support to users, working directly with system provider / vendor, when necessary, to resolve product/feature-related and/or advanced issues in collaboration and consultation with Finance staff (thoroughly tracking issues, risks, decisions), and conduct regular end-user training to drive system adoption and increase operational efficiencies
• Stakeholder Collaboration: as the financial systems subject matter expert (SME), collaborate closely with Finance, IT, department leads, adjacent and external partners to align system capabilities with business objectives
• Compliance & Audits: maintain sustained audit readiness by ensuring system configurations meet local, state, and federal compliance requirements and adhere to industry standards (i.e., GAAP, FASB), conducting proper change control with detailed documentation and approvals, monthly user permission, access, and administrative activity reviews and approvals by predefined functional owners; and managing, responsible for, as well as serving as technical financial systems point of contact in annual audits, coordinating evidence collection efforts among all in-scope systems of record and maintaining regular contact with internal teams and auditors
• Optimization & Customization: identify systemic and procedural improvement opportunities, including intra-system and inter-systems workflow efficiencies by working closely with Finance and other stakeholders including management and senior leadership, leveraging native platform capabilities at baseline and augmenting with scripting and other forms of customizations (e.g., automations and templates for allocations), balancing value with supportability

FUTURE ACLU'ERS WILL 

• Be committed to advancing the mission of the ACLU
• Center and embed the principles of equity, inclusion and belonging in their work by demonstrating commitment to diversity with an approach that respects and values multiple perspectives
• Be committed to work collaboratively and respectfully toward resolving obstacles and conflicts

WHAT YOU'LL BRING

• Deep systems administration, systems analysis, requirements management, configuration, customization, operational management, and consulting experience with financial systems
• Background in finance and accounting required; experience with large, nonprofit settings (C3 and C4) highly preferred; CPA desirable
• Strong understanding of NetSuite ERP architecture, database model, financial and accounting management principles and functionality, multi-entity structures, multi-state tax configurations, and native platform analytics
• Demonstrated systems administration experience supporting and integrating with ERP-adjacent systems: Concur, Workday, Vena, Salesforce, Blackbaud CRM
• NetSuite Administrator Certification; other ERP systems administrator and/or relevant certifications highly desirable
• Advanced skills in analytics, data query and scripting languages, and analytic tools
• Experience in corporate settings using Microsoft enterprise technologies (e.g., Office 365, SharePoint, Teams, OneDrive), Zendesk, ServiceNow, Salesforce, and Blackbaud CRM highly desirable
• Ability to set and abide by deadlines and commitments, navigating competing priorities and working independently as well as part of a team 

COMPENSATION

WHY THE ACLU

For over 100 years, the ACLU has worked to defend and preserve the individual rights and liberties guaranteed by the Constitution and laws of the United States. Whether it’s ending mass incarceration, achieving full equality for the LGBTQ+ community, establishing new privacy protections for our digital age, or preserving the right to vote or the right to have an abortion, the ACLU takes up the toughest civil liberties cases and issues to defend all people.

We know that great people make a great organization. We value our people and know that what we offer is essential not just their work, but to their overall well-being. 

At the ACLU, we offer a broad range of benefits, which include:

• Time away to focus on the things that matter with a generous paid time-off policy
• Focus on your well-being with comprehensive healthcare benefits (including medical, dental and vision coverage, parental leave, gender affirming care & fertility treatment)
• Plan for your retirement with 401k plan and employer match
• We support employee growth and development through annual professional development funds, internal professional development programs and workshops

OUR COMMITMENT TO ACCESSIBILITY, EQUITY, DIVERSITY & INCLUSION

Accessibility, equity, diversity and inclusion are core values of the ACLU and central to our work to advance liberty, equality, and justice for all. For us diversity, equity, accessibility, and inclusion are not just check-the-box activities, but a chance for us to make long-term meaningful change.  We are a community committed to learning and growth, humility and grace, transparency and accountability. We believe in a collective responsibility to create a culture of belonging for all people within our organization – one that respects and embraces difference; treats everyone equitably; and empowers our colleagues to do the best work possible. We are as committed to anti-oppression, anti-ableism, and anti-racism internally as we are externally. Because whether we’re in the courts or in the office, we believe ‘We the People’ means all of us.

With this commitment in mind, we strongly encourage applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, citizenship, disability, veteran status and record of arrest or conviction, or any other characteristic protected by applicable law.    

The ACLU is committed to providing reasonable accommodation to individuals with disabilities. If you are a qualified individual with a disability and need assistance applying online, please complete the Accommodation Request Form

If you are selected for an interview, you will receive additional information regarding how to request an accommodation for the interview process.

The Department of Education has determined that employment in this position at the ACLU does not qualify for the Public Service Loan Forgiveness Program.