Quality Engineer

We’re Watts. Together, we’re reimagining the future of water.

We feel proud every day about what we do. We're all part of the same crucial mission, no matter what function we support -- it's to provide safe, clean water for the world, and to protect our planet's most valuable resource.

What we do:

For 150 years, Watts has built best-in-class products that are trusted by customers in residential and commercial settings across the world. We are at the forefront of innovation, working with cutting-edge technology to provide smart and connected, sustainable water solutions for the future. Watts is a leading brand with a quality reputation — and we have a dynamic future ahead.​

Scope of Position:

This highly motivated and data-driven Quality Engineer serves as the technical quality resource for manufacturing operations and quality system improvement. The position is responsible for leading root cause investigations, driving corrective and preventive actions, improving manufacturing and supplier quality performance, supporting new product introductions, and ensuring compliance with customer, regulatory, and internal quality requirements.

Working collaboratively with Production, Engineering, Supply Chain, and the Quality Supervisor, this position utilizes data-driven decision making and continuous improvement methodologies to reduce defects, improve process capability, enhance customer satisfaction, support operational excellence and continuous improvement.

This position reports to Quality and Production Engineering Manager. This role is onsite and is based in Blauvelt, NY.

Primary Job Duties and Responsibilities:

• Lead investigation and resolution of product, process, supplier, and customer quality issues using structured problem-solving methodologies.
• Facilitate root cause analysis and corrective action activities utilizing 8D, 5-Why, Fishbone, FMEA, CAPA, and statistical analysis tools.
• Drive continuous improvement projects aimed at reducing defects, scrap, rework, warranty claims, and overall cost of poor quality.
• Develop and maintain quality documentation including control plans, inspection plans, PFMEAs, process flow diagrams, quality procedures, and work instructions.
• Analyze quality performance metrics and present findings, trends, and recommendations to management.
• Support supplier quality activities including supplier corrective actions, supplier audits, incoming material investigations, and supplier performance improvement initiatives.
• Collaborate with Manufacturing Engineering to establish process controls, validation plans, first article requirements, and critical-to-quality characteristics.
• Support engineering change implementation and new product introduction activities to ensure quality requirements are effectively incorporated into manufacturing processes.
• Conduct internal process, product, and quality system audits to verify compliance with Quality Management System requirements.
• Assist with customer complaint investigations and implementation of effective corrective actions.
• Ensure compliance with applicable standards and certifications including ASME, UL, CSA, CRN and customer-specific requirements.
• Provide technical guidance and quality expertise to cross-functional teams and production personnel.
• Partner with the Quality Supervisor to ensure effective deployment of inspection plans, containment actions, and quality controls on the manufacturing floor.

·         Assume responsibility for other projects and duties as assigned by Quality Manager or Company management.

·         Responsibility directly tied to Watts Value through Integrity, Accountability, Continuous Improvement, Transparency, collaboration, and customer focus.

·         Travel Requirements: 10%

Required Qualifications:

·         Bachelor’s degree in mechanical engineering, Manufacturing Engineering, Industrial Engineering, Quality Engineering, or related technical discipline.

·         3 years of Quality Engineering experience within a manufacturing environment.

·         Experience leading root cause investigations and corrective action programs.

·         Strong knowledge of quality tools including PFMEA, Control Plans, SPC, MSA, CAPA, and 8D methodologies.

·         Ability to interpret engineering drawings, specifications, and GD&T.

·         Experience conducting internal audits and supporting external audits.

·         Understanding of and adherence to applicable laws, codes, policies, regulations, and safety practices and procedures, as applicable.

·         Must successfully establish employment eligibility and satisfactorily complete background checks, including drug screen, and required pre-employment testing as a condition of employment.

Preferred Qualifications: 

·         Experience with ASME Code products, pressure vessels, boilers, combustion systems, HVAC equipment, or related industrial manufacturing.

·         Experience with UL, CSA, CRN, and other third-party certification requirements.

·         Relevant certifications or Six Sigma Green Belt certification.

·         Supplier Quality Engineering experience.

·         Experience supporting New Product Introduction (NPI) and Engineering Change processes.

·         Experience utilizing ERP/MRP systems and quality management software.

·         Lean Manufacturing and Continuous Improvement experience.

·         Experience supporting automated data collection, test reporting, and quality performance monitoring systems.

·         Experience developing enterprise-level Power BI dashboards and data models utilizing ERP, manufacturing, quality, and production data sources.

General Applicable Company Competencies:

·         Commitment to Watts’ values of integrity, accountability, continuous improvement and innovation, and transparency.

·         Punctuality and dependability.

·         Ability to be flexible and adapt to changing work priorities and stressful conditions.

·         Adherence to all personnel policies, procedures, and standards of process as implemented by Watts.

·         Maintain productive and collaborative relationships with other Watts employees.

·         Adherence to Watts’ seven cultural beliefs: Growth Mindset, Customer-Focused Innovation, Constant Communication, Clear Goals, Collaborate Globally, Be Inclusive, and Take Action.

Working Conditions:

While performing the job duties, you will be working on-site in a manufacturing facility. You will be required to work at the Company’s location in Blauvelt/NY. Your scheduled work hours will be communicated to you by your manager.

Physical Requirements: Specific physical abilities required for this position include, but are not limited to:

·         Ability to remain seated at a desk or workstation for extended periods.

·         Ability to physically move around manufacturing floor.

·         Ability to wear personal protective equipment, which may include, but is not limited to, safety shoes, hearing protection, and safety glasses.

·         Ability to perform repetitive tasks like typing on a keyboard or using a mouse for extended periods.

·         Ability to physically move around the office, organize or transport files, packages, or other office-related materials.

·         Ability to read documents, use a computer, and perform data entry tasks.

·         Ability to communicate clearly with management and coworkers, particularly in meetings or phone calls.

·         Ability to operate standard office equipment such as computers, printers, phones, and copiers.

·         Ability to occasionally lift and carry light objects, such as office supplies, documents, or small equipment.

Pay Range:

The expected salary range for this position is $93,000 - $103,000 yearly. Actual compensation will be dependent upon individual skills, experience, qualifications, and applicable law.

Nothing in this job description restricts Watts’ right to assign or reassign duties, responsibilities, and working hours/conditions to this position at any time. This position is “at will,” which means that either the employee or Watts may terminate the employment relationship at any time, with or without notice, and for any lawful reason.

#LIOnsite

Watts in it for you:

Please note that the followingbenefits apply only to permanent roles and do not apply to internship roles.

• Competitive compensation based on your skills, qualifications and experience
• Comprehensive medical and dental coverage, retirement benefits
• Family building benefits, including paid maternity/paternity leave
• 10 paid holidays and Paid Time Off
• Continued professional development opportunities and educational reimbursement
• Additional perks such as fitness reimbursements and employee discount programs
• Learn more about our benefit offerings here: https://tapintowattsbenefits.com/

How we work:

At Watts, our culture is team-oriented and supportive. Employees here genuinely care about the quality of their work, and about each other. Our people are the heart of who we are and contribute to our longevity and continued success.

And this is a place where you can have a big career. No matter your role, there are opportunities for learning and development, and your daily contributions make a meaningful impact on the lives of people who use our products and on the future of water.

Watts is committed to equal employment opportunity. We follow a policy of administering all employment decisions and personnel actions without regard to race, color, religion, creed, sex, pregnancy, national origin, sexual orientation, age, physical or mental disability, genetic disposition or carrier status, marital status, military or veteran status, minorities, or any other category protected under applicable federal, state, or local law. Consistent with the obligations of state and federal law, Watts will make reasonable accommodations for qualified individuals with disabilities. Any employee who needs a reasonable accommodation should contact Human Resources.