Instructional Technology and Design Specialist

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Overview

Yale School of Nursing (YSN) is seeking an Instructional Technology and Design Specialist to join the dynamic Office of Teaching and Learning (OTL). YSN, located on the beautiful and sprawling grounds of Yale West Campus, is conveniently located near major highways. Yale West Campus has a lot to offer including free parking, a woodland walking trail, café and terrace dining, farm, The Barn at West Campus for special events, a fully equipped conference center, outdoor space to relax and unwind, wellness events (mindfulness exercise, nature walks, and yoga), and a Fitness Center (free for the West Campus community)!  Photo Gallery Tour | Yale West Campus

Reporting to the Director of Teaching and Learning, the Instructional Technology and Design Specialist is an integral part of the team, responsible for supporting instructional design, academic technology, and media-enhanced teaching and learning. This role works closely with faculty and staff to strengthen the adoption of creative and effective solutions for the School's degree and non-degree instructional programs in campus-based, online, and blended settings. As a YSN liaison for technology-assisted teaching and learning, the Specialist will maintain an advanced working fluency with state-of-the art technologies and teaching practice.

A cover letter and resume are required with this application.

Essential Duties:

• Pairs educational objectives with appropriate learning technology and provides expert advice on course design and development.
• Assists in the design, creation, and organization of digital course materials for distribution across all learning platforms.
• Researches and identifies new trends in online/hybrid learning design and practice for enhancement and growth of the School’s programs.
• Provides training for faculty, staff, and students on the use of instructional technology tools and resources.
• Provides high-level service for the delivery and adoption of instructional technology products, pilots, services, and initiatives.
• Maintains the School’s learning management system (currently Canvas) and its effective application to the YSN curriculum.
• Assists with development, deployment, and support of student-facing orientation and similar setup/self-test resources, via synchronous and asynchronous venues.
• Collaborates with YSN A/V Services to assess, test, and advance the use of classroom technologies.
• Maintains in-depth knowledge and advanced working fluency with state-of-the art technologies.
• Manages relationships with external vendor support teams to ensure timely troubleshooting, improve user experience, and generate opportunities for learning tool development.
• Manages assigned project tasks to ensure timely and high-quality outcomes. Provides regular status reports on assigned projects.
• Carries the highest possible degree of service and responsiveness in complex, multi-vendor, and multi-platform environments.

• Provides first- and second-tier support for all applications.

• Proactively identifies problem trends and known error conditions and works toward developing long-term solutions, independently and in conjunction with Yale partners and external vendors.

• Develops and maintains OTL support standards, procedures, and documentation as required.

Required Skills and Abilities

1. Knowledge of instructional design principles and practices applicable to hybrid, online, and classroom instruction. Proven ability with learning platforms (e.g., Canvas) and software used to develop and deliver instructional content.

2. Experience developing functional, intuitive multimedia course materials and user documentation and tutorials concerning use of instructional technologies. Experience with supporting collaborative web/video conference tools (e.g. Zoom).

3. Knowledge of presentation, video editing, and authoring tools, such as Camtasia, Panopto, etc.

4. Enthusiasm, interest, and flexibility in acquiring new technology skills. Excellent organizational skills to contribute to team efforts in day-to-day operations and for special projects.

5. Excellence in working under time constraints, managing competing requests for services, and successfully working on multiple projects. Excellent written, oral, and presentation skills. Strong customer service orientation.

Preferred Education and Experience

1. Bachelor’s degree in instructional technology, instructional design, education, or related field.

2. At least three years of related work experience.

Principal Responsibilities

1. Identifies educational objectives and appropriate supporting technologies, and provides expert advice to faculty on course design and development. 2. Assists in the preparation of course materials for online distribution, uploading and organization of course materials, and production of digital resources that will be easily accessible online. 3. Serves as a primary technical support provider. 4. Designs, develops and deploys appropriate assessment tools to measure and evaluate all critical aspects of the online course environment. Researches and develops all necessary materials and benchmarking tools to obtain institutional approval for online courses. Participates in ongoing assessment of the effectiveness of the online course materials. 5. Establishes curricular standards. Assesses the web templates' capacity to accommodate a range of learning goals, instructional approaches, and online activities for courses across the educational curriculum. 6. Manages all online course development initiatives to ensure that program resources will meet expectations, while meeting schedule timeline and budgetary targets. 7. Provides expert advice on effective and efficient online teaching practices. Develops specialized faculty training materials as needed. 8. Develops an online orientation program, and provides ongoing support. Assesses support needs, and advances ongoing improvements accordingly. 9. Ensures the execution of the online program. Serves as a thought leader for online learning throughout the university. 10. Researches and identifies new trends in online learning design and practice. Makes recommendations to enhance and grow the program. 11. Manages relationships with external vendors involved in the production and delivery of courses. 12. May perform other duties as assigned. Required Education and Experience Bachelor’s degree in a related field three years of relevant work experience or an equivalent combination of education and experience.

Job Posting Date

11/03/2026

Job Category

Professional

Bargaining Unit

NON

Compensation Grade

Administration & Operations

Compensation Grade Profile

Supervisor; Senior Associate (23)

Salary Range

$65,000.00 - $101,000.00

Benefits

A general description of the benefits to be offered with this Managerial & Professional position is available at:

Yale Benefits

Time Type

Full time

Duration Type

Staff

Work Model

On-site

Background Check Requirements

All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks basedon the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website.

Health Requirements

Certain positions have associated health requirements based on specific job responsibilities. These may include vaccinations, tests, or examinations, as required by law, regulation, or university policy.

Posting Disclaimer

Salary offers are determined by a candidate’s qualifications, experience, skills, and education in relation to the position requirements, along with the role’s grade profile and current internal and external market conditions.

The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the position. Employees will be assigned specific job-related duties throughtheir hiring department.

The University is committed to basing judgments concerning the admission, education, and employment of individuals upon their qualifications and abilities and seeks to attract to its faculty, staff, and student body qualified persons from a broad range of backgrounds and perspectives. In accordance with this policy and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual’s sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran.

Inquiries concerning Yale's Policy Against Discrimination and Harassment may be referred to the Office of Institutional Equity and Accessibility (OIEA).

Note

Yale University is a tobacco-free campus.