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The Boyd Group

Collision repair and auto glass network

Auto Parts Coordinator

Procurement & SourcingUpdated on Nov 14
Full-timeArnold, MO, USAIn-person

About the Job

Requirements

  • High school diploma or equivalent.
  • One to three or more years of experience working with automotive parts; auto body parts experience is a bonus.
  • Customer-service orientation and strong organizational ability to manage pressure and competing demands, prioritize tasks, and take initiative in problem-solving situations.
  • I-CAR Registered, working toward Gold Class certification.
  • Communicate effectively, both verbally and in writing.
  • Strong attention to detail and a high degree of accuracy.
  • Effectively manage a fast-paced environment, multitask, and work under pressure.
  • Working knowledge of vehicle repair practices.
  • Working knowledge of the Summit and Repair Centre management information systems.
  • Working knowledge of Mitchell and Audatex.
  • Experience with parts-sourcing tools Car-part, Progi, APU, and LKQ B2B.
  • Solid problem-solving abilities.
  • Above-average computer proficiency and organizational skills.
  • Ability to keep up and succeed in a fast-paced working environment and work well with others to achieve common goals.
  • Frequently bend, crouch, reach, and handle tools; lift more than 50 pounds of materials.

Responsibilities

  • Provide an exceptional customer experience while managing the ordering, receiving, storing, dispatching, and returning of parts for each repair order.
  • Verify the accuracy and quality of parts received in a timely manner according to the production schedule and vehicle needs.
  • Ensure consistent execution of the WOW (Wow Operating Way) plan.
  • Communicate customer requests and needs to appropriate team members.
  • Work with vendors to order and receive parts listed on repair orders; confirm the quality, correctness, and quantity of parts, and identify parts needed to complete shop repairs.
  • Distribute parts to the shop in a timely manner according to the production schedule.
  • Enter parts invoices into the recommended management information system.
  • Label and track parts by repair order number, store them with the vehicle and/or scheduled repairs, and communicate parts price changes to required team members.
  • Order and receive supplemental parts in the management information system, monitor the performance of parts, materials, and sublet vendors, and reconcile the parts vendor invoice history report daily.
  • Post and file or scan invoices and credit memos in a timely manner.
  • Verify vendor invoices reflect the correct negotiated discount to maintain proper profit margins.
  • Perform other duties as assigned.

Desired Qualifications

  • Auto body parts experience is a bonus.

About the Company

The Boyd Group

Collision repair and auto glass network

The Boyd Group is a North American collision repair and auto glass company. It runs a network of repair shops that fix damaged vehicles and replace or repair windshields and glass. Each shop provides on-site assessments, repairs, refinishing, and customer service to return vehicles to pre-accident condition. The business model centers on owning and consolidating a large number of collision repair centers to leverage scale, standardized processes, and a consistent customer experience. Unlike many competitors, Boyd grew aggressively through acquisitions, building a nationwide presence in both Canada and the United States and becoming the largest collision repair operator in Canada before expanding south of the border. The company aims to be the leading auto collision and glass repair platform in North America by delivering reliable repairs, transparent service, and a broad network that makes it easy for customers to access its shops.

Company size
201-500
Company stage
IPO
Headquarters
Winnipeg, Canada
Founded
1990

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