Healthcare Coordinator Interpreter - Spanish

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Job Title

Healthcare Coordinator Interpreter GPS – Spanish

Location

Canton

Facility

Mercy Hospital

Department

Gps Intnl Center-International and Emerging Markets

Job Code

U99897

Shift

Days

Schedule

8:00am-4:00pm

Job Summary

Job Details

Join Cleveland Clinic Mercy Hospital and experience world-class healthcare at its best. Officially becoming a full member of the Cleveland Clinic Health System in 2021, Mercy Hospital offers a wide variety of medical specialties to the communities in and around Stark County. Here, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.

Healthcare Interpreters support patients and caregivers by facilitating communication through consecutive, simultaneous and sight translation. They accurately interpret medical information between individuals who speak different languages while adhering to all office and hospital policies and procedures, with particular emphasis on patient confidentiality and informed consent.

This PRN (as needed) caregiver works varying shifts, 8:00am—4:30pm. 

A caregiver who excels in this role will:  

• Help facilitate the successful delivery of services to linguistically diverse consumers. 

• Explain hospital procedures, office protocols and limitations to clinicians and patients, make appropriate referrals and serve as a cultural and linguistic resource to patients and providers.  

• Provide written transcriptions as required, such as filling out forms and medication instructions, medication schedules, letters, documents and patient materials.  

• Support office operations by answering the phone, taking requests, calling patients to confirm and schedule appointments, documenting encounters, entering data, troubleshooting, filing and photocopying.  

• Assist the department by working an on-call rotation.  

Minimum qualifications for the ideal future caregiver include:  

• High school diploma, GED or equivalent  

• One year of experience as an interpreter required 

• Fluency in English and one or more foreign languages, both oral and written 

• Valid state driver’s license and automobile insurance coverage  

• Work in a consecutive mode and sight translate into and from working language(s)  

• Strong medical vocabulary  

• Knowledge of, familiarity with and ability to work with patients of diverse cultural background  

• Knowledge of computer systems 

Preferred qualifications for the ideal future caregiver include: 

• Bachelor’s degree in any area related to science or human services  

• Certified Healthcare Interpreter (CHI) by Certification Commission for Healthcare Interpreters (CCHI) or Certified Medical Interpreter (CMI) by National Board of Certification for Medical Interpreters (NBCMI) certification or other healthcare interpreting certificate 

• Professional and medical interpreting experience
• Fluent in Spanish

Physical Requirements:

• May require extended periods of standing, walking or sitting.
• Manual dexterity sufficient to perform work on a PC or mobile device.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. 

If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/

Please review the Equal Employment Opportunity poster. 

Cleveland Clinic is pleased to be an equal employment opportunity employer.