Food & Beverage Attendant

Job Description

Our Food & Beverage Attendant role is all about energy, action, and delivering awesome guest experiences. If you love staying active, enjoy working in a team, and want to be part of something exciting - this is for you!

• Show Manaakitanga: Hospitality is about people - greet guests with warmth, make them feel at home, and create memorable experiences through genuine connections.
• An Active & Dynamic Role: You’ll be on your feet, delivering food & drinks, engaging with guests, and keeping service running smoothly.
• Be the Menu Expert: Share your knowledge of our offerings, provide recommendations, and enhance the dining experience with confident and thoughtful service.
• Stay Sharp & Think Ahead: Anticipate guest needs, support your team, and keep the energy high in a fast-moving environment.
• Teamwork is Key: Work collaboratively with colleagues to create a seamless and an enjoyable experience for every guest.
• Commitment to Safety: Understand food safety requirements, be mindful of allergies, and ensure every guest dines with confidence.

Qualifications

You will be:

• Hospitality Experienced: Preferably with experience in medium to large restaurants; 5-star hotel experience is a bonus
• Guest-Centric: At least 3+ years in customer service, with a passion for creating great guest experiences
• Confident & Clear: Excellent communication skills, in person and on the phone - including taking room service orders professionally
• Energetic & Reliable: Positive, proactive, and ready to lift the vibe of the team.
• Quick on Your Feet: Thrive in fast-paced settings, multitask with ease, and stay composed under pressure
• Barista-Skilled: Coffee-making skills are a huge plus!

Additional Information

Why Join Us?

• Access to Accor Academy and earn while you learn!
• Enjoy exclusive discounts on dining and accommodation worldwide
• Complimentary meals during shifts
• Paid parking at Park & Ride Auckland Airport
• Paid Birthday Leave 
• Earn bonuses through our Refer a Friend incentive
• Access Accor’s industry-leading Parental Leave Scheme
• Free and confidential access to our Employee Assistance Program

Our commitment to Diversity & Inclusion:

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.