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Equity LifeStyle Properties

Manufactured home and RV resort operator

Courtesy Patrol Supervisor

Security Guarding & PatrolConfirmed live in the last 24 hours
Full-timeTucson, AZ, USAIn-person

About the Job

Requirements

  • A high school diploma or an equivalent combination of education and experience is required.
  • At least 3 years of customer service experience is required; experience in an RV business environment is preferred.
  • Experience working with financial receivables and reservation systems is required.
  • Solid computer skills are required.
  • The role requires the ability to lift and/or move up to 50 pounds occasionally.

Responsibilities

  • Provide a courteous, visible, and reassuring presence for members and guests.
  • Schedule, delegate, direct, and supervise the work of the courtesy patrol staff.
  • Interview candidates, train new employees, conduct performance reviews, and recommend disciplinary actions and terminations in conjunction with managers and Human Resources.
  • Conduct multiple property patrols each day.
  • Communicate daily with the Resort Manager to receive updates on potential issues and review patrol logs from the previous shift.
  • Prepare a daily patrol log of critical situations for management review.
  • Respond to all after-hours calls in a timely manner.
  • Complete incident reports and take photos when necessary.
  • Secure and lock amenities and common area buildings at designated closing times.
  • Monitor exterior lights and report outages to the Resort Manager.
  • Maintain communication with the local police department and Resort Manager, and call 911 in an emergency.
  • Maintain strict confidentiality regarding sensitive company, personnel, and member or guest information.

Desired Qualifications

  • Experience in an RV business environment is preferred.
  • Exceptional communication, customer service, and problem-solving skills are requested.

About the Company

Equity LifeStyle Properties

Manufactured home and RV resort operator

Equity LifeStyle Properties is an owner and operator of manufactured-home communities, RV resorts, and campgrounds. Community and resort teams manage guest service, sales, maintenance, grounds, activities, and local operations. It provides residential sites, vacation stays, amenities, and property services across its portfolio. The scope follows Equity LifeStyle Properties and its North American property operations. Corporate, technology, finance, marketing, and portfolio functions support those locations. Its workforce connects frontline delivery with the specialist, operational, technical, and business teams that support the organization.

Company size
1-10
Company stage
Not listed
Total funding
Not listed
Headquarters
Cape Coral, FL
Founded
Not listed

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