Inside Sales Inbound

<p>Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at <a target="_blank" href="https://www.tranetechnologies.com/">Trane Technologies</a>, and through our businesses including <a target="_blank" href="http://www.trane.com/index.html">Trane®</a> and <a target="_blank" href="http://www.thermoking.com/na/en.html">Thermo King</a>,  sustainability is not just how we do business—it is our business.  Do you dare to look at the world's challenges and see impactful possibilities?  Do you want to contribute to making a better future?  If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.</p><br /><p>Learn about our <a target="_blank" href="http://careers.tranetechnologies.com/global/en/benefits">benefits</a> designed for you to thrive at work and at home. </p><br /><p>We boldly go.</p><br /><p style="text-align:left"><b>Where is the work:</b></p>Monday to Thursday, work onsite with your colleagues. Fridays, choose your work location, balancing what your work requires.<p> </p><p> </p><p>Under direct supervision, this position is responsible for routine administrative functions to support the service sales process and service team(s). This position is required to closely interact with the Account Managers, assigned service staff and customers to ensure all needs are met. Responsible for ensuring customer satisfaction by promptly responding to questions, concerns, and needs.</p><p><b>Responsibilities:</b></p><p><span style="color:#000000">·         </span>Facilitates the transition process of assigned projects from Sales to Service.</p><p><span style="color:#000000">·         </span>Enter Opportunities into Salesforce CRM as requested.</p><p><span style="color:#000000">·         </span>Responsible for managing the credit approval and PO acknowledgement processes.</p><p><span style="color:#000000">·         </span>Legal Contract Review & Maintenance – work with Contract Management and area managers</p><p><span style="color:#000000">·         </span>Handles ordering equipment for service-related projects</p><p><span style="color:#000000">·         </span>Works in Sales Force to process Service Agreement Renewals</p><p><span style="color:#000000">·         </span>Acts as local office champion for Salesforce CRM and special projects as assigned.</p><p><span style="color:#000000">·         </span>Responsible for issuing Certificates of Insurance (COI) – Direct service customers.</p><p><span style="color:#000000">·         </span>Using equipment lists provided, enters, and attaches Equipment to Locations in Salesforce.</p><p><span style="color:#000000">·         </span>Stays current with GSA Schedule and U.S. Communities procedures to ensure projects <br />transition accurately.</p><p><span style="color:#000000">·         </span>Uploads Tax Exempt certificates into Tax portal.</p><p><span style="color:#000000">·         </span>Collaborate and support CSR reporting and functions where applicable.</p><p><span style="color:#000000">·         </span>Manage sales lead and linkage process on behalf of sales teams.</p><p><span style="color:#000000">·         </span>Manage commission updates and submissions.</p><p><span style="color:#000000">·         </span>Other functions may be assigned as follows.</p><p><b>Qualifications:</b></p><p><span style="color:#000000">·         </span>High School diploma or GED required. Associate’s or bachelor’s preferred. Up to four (4) years of related<span style="color:#000000"> </span>experience and/or training; or equivalent combination of education and experience.</p><p><span style="color:#000000">·         </span>At least four years previous experience in a Windows environment with demonstrated knowledge and ability to use advanced features within Microsoft Office Site of products.</p><p><span style="color:#000000">·         </span>Must have strong communication skills, proactive approach with willingness to work independently, as well as part of a team.</p><p><span style="color:#000000">·         </span>Ability to multi-task.</p><p><span style="color:#000000">·         </span>Must be extremely organized and possess a keen sense of urgency.</p><p><span style="color:#000000">·         </span>Proven experience prioritizing tasks to meet tight deadlines within a high-paced environment.</p><p><span style="color:#000000">·         </span>Familiarity with the operation of HVAC Systems preferred, not required.</p><p><span style="color:#000000">·         </span>Problem solving ability involving concrete variables in standardized situations.</p><p><span style="color:#000000">·         </span>Flexibility to work overtime/weekends, as required.</p><br /><p><b>Total Target Cash Compensation Range:</b></p>$36,800.00 - $86,700.00<br /><p>Target Total Compensation Range is inclusive of any base salary, commissions, and/or incentives.</p><p><b>Compensation Type:</b></p>Exception Hourly<p><b>Incentive Eligible:</b></p>No<p><b>Sales Commission Eligible:</b></p>No<p></p><p><b>Disclaimer</b>: We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience,  travel requirements, and union designation.   Our compensation range is generally based on the national average for the country.  Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status.</p><p></p><p><b>Thrive at work and at home:</b></p><br /><ul><li>Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives – WE DARE TO CARE!</li><li>Family building benefits include fertility coverage and adoption/surrogacy assistance.</li><li>Paid time off includes  up to 15 vacation days, paid holidays, sick leave, and additional options to support volunteer and parental leave. </li><li>401K match up, educational and training opportunities through company programs along with tuition assistance and student debt support.    </li></ul><br /><p>Disclaimer:  Benefit offerings may vary by site as well as Collective Bargaining Agreements and local/state regulations</p><br /><p><b>Safety Sensitive Role:</b></p>No<p>The company designates certain roles as Safety Sensitive. Safety Sensitive roles may require that you pass additional drug screening.</p><p></p><p>We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.</p>