House Supervisor - Clinical Care Operations

Who We Are

UCI Health is one of California's largest academic health systems and the clinical enterprise of the University of California, Irvine. Established on July 1, 1976, UCI Health has grown into a 1,461-bed health system that includes UCI Health - Orange, UCI Health - Irvine, four Community Network hospitals and a growing network of ambulatory care centers across Orange and Los Angeles counties.

As Orange County’s only academic health systems, UCI Health is home to the only National Cancer Institute-designated comprehensive cancer center based in the county, the region’s only American College of Surgeons-verified Level I adult and Level II pediatric trauma center, American College of Emergency Physicians Gold Level 1 Geriatric Emergency Department and a nationally recognized regional burn center verified by the American Burn Association. Powered by UC Irvine, UCI Health serves 5.6 million people across Orange County, western Riverside County and southeast Los Angeles County through excellence in patient care, research and medical education.

Your Role on the Team

Position Summary:

The House Supervisor is accountable for a combination of clinical and administrative responsibilities to ensure efficient functioning of hospital operations and the provision of safe and effective patient care. This includes coordinating clinical and nursing resources to optimize efficient patient flow supporting throughput initiatives for safe patient placement, and working closely with the staffing office and unit leaders to ensure departments are appropriately staffed. The incumbent will collaborate with Capacity Management, Transfer Center, Care Management and hospital operations to manage effective house-wide throughput, escalating issues as appropriate. The House Supervisor will assess issues related to the provision of patient care, patient and employee safety, and patient or family dissatisfaction, and will ensure effective actions are taken to resolve those issues collaborating with appropriate teams. The House Supervisor serves as a key liaison, facilitating communication and collaboration between all teams within the medical center and in the absence of senior leadership initiates interventions as needed to determine escalations to designated Department Directors and/or the Administrator on call.

What It Takes to be Successful

Required Qualifications:

• Strong customer service orientation as well as written and oral communication skills
• Proficiency and skill in the use of multiple hospital computer systems and programs that relate to hospital throughput.
• Minimum 3 years of progressive management and leadership experience or house supervisor experience
• Knowledge of JCAHO and other regulatory requirements present in an acute care setting
• Demonstrated supervisory experience working in an acute care setting
• Current BLS, ACLS & PALS certifications
• Complete understanding of acuity levels for all patient populations
• All external candidates must have a Bachelor of Science in Nursing
• Ability to work variable shifts including evenings, nights, weekends, and holidays

Licenses and Certifications:

• CA Registered Nurse

Education:


Total Rewards

We offer a wealth of benefits to make working at UCI even more rewarding. These benefits may include medical insurance, sick and vacation time, retirement savings plans, and access to a number of discounts and perks. Please utilize the links listed here to learn more about our compensation practices and benefits.

Conditions of Employment:

The University of California, Irvine (UCI) seeks to provide a safe and healthy environment for the entire UCI community. As part of this commitment, all applicants who accept an offer of employment must comply with the following conditions of employment:

• Background Check and Live Scan
• Employment Misconduct*
• Legal Right to Work in the United States
• Vaccination Policies
• Smoking and Tobacco Policy
• Drug Free Environment

*Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

The following additional conditions may apply, some of which are dependent upon business unit or job specific requirements.

• California Child Abuse and Neglect Reporting Act
• E-Verify
• Pre-Placement Health Evaluation

Details of each policy may be reviewed by visiting the following page: https://hr.uci.edu/new-hire/conditions-of-employment.php

Closing Statement:

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC Anti-Discrimination Policy.

We are committed to attracting and retaining a diverse workforce along with honoring unique experiences, perspectives, and identities. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable, and welcoming.

UCI provides reasonable accommodations for applicants with disabilities upon request. For more information, please contact UCI's Employee Experience Center (EEC) at [email protected] or at (949) 824-0500, Monday - Friday from 8:30 a.m. - 5:00 p.m.

Consideration for Work Authorization Sponsorship

Must be able to provide proof of work authorization